Advisory Specialist I, FedRAMP

Position Overview:

The Services team has unrivalledexpertiseacross corporate governance audit risk compliance and regulatory environments in many sectors. They have the scale and reach to deliversignificant changesmoothlyleveragingsolution design and delivery to provide global dynamic flexible and reliable outcomes with lasting results. Their vision is to partner as trusted advisors working in joint teams that complement client strengths with the right mix of talent.

An Advisory Specialist I is an earlycareer consultant in the Services team who supports delivery of audit risk and compliance solutions for discovery and requirements capture by reviewing client documentation and helping lead discovery workshops to understand current processes and by senior advisors they translate requirements into technical design documentsconfigureand iterate Diligent One prototypes deliver enablement trainingmaintainissue logs and follow the standard projectmethodologyto deliver on time and in scope.

Key Responsibilities

• Utilize your product and domainexpertiseto delivercustomerrequests and create a delightful customer experience.
• Be responsible forthetimelyand quality delivery of the services requested by customers.
• Collaborate with Customer Success Managers Senior Managers and Managers to ensure any new service requests are handled appropriately orroutedthe request to the correct teams.
• Document andmaintainthe standard operating procedures for performing thecustomer-specific request.
• Consultwith the global implementation teams and customer success teams toprovidetechnical guidance to the customer toleveragemore value from the product.

Required Experience/Skills

• Ability to effectively engage customer personnel in solution discussions to resolve issuesregardingcompliance vendor management information security and/or risk management requirements and goals.
• Strong passion for Compliance Vendor management Informationsecurityand/or Risk management field.
• Ability to work as part of a team to deliver in tighttimeframesand respond quickly in an ever-changing environment.
• FedRAMP experiencerequired.
• Experience with CMMC and NIST frameworks.
• Experience in MicrosoftOfficeespecially Microsoft Excel.
• 2-3 years of experience in an internal or external client-facing or consulting role.

Preferred Experience/Skills

• An undergraduatedegree in a relevant area ( Administration Compliance Management Legal & Ethics Supply Chain Management Engineering Information Security or MIS).
• Experience withGRC and/or analyticstools.
• Experience in a platform-based product/solution.

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

Learn more or follow us onLinkedInandFacebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .}

_{At Diligent we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis and eligibility should not be assumed for all opportunities.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}