Advanced Specialist, Service Provider

Adv Specialist Service Provider

Virtual Learning

Working from a home office the School Counseling Operations Consultant will work as part of the School Counseling Career Consulting Service Delivery team (CC) to support programming which ensures that school counselors in Connections Academy schools have the vision and skills needed to implement a comprehensive counseling program. This position will report to the CC Director of School Service Delivery (Lead Service Delivery Management)

Provide subject-matter leadership and operational support to school counseling personnel in implementing programming including high school placements student safety counseling and risk management students in distress training and solutions for college and career readiness.

• Provide subject matter expertise in multifaceted areas impacting school counseling to support guide and strengthen the implementation of ASCA-modeled comprehensive programs for Connections Academy partner schools.
• Mentor coach and advise counseling leaders through program implementation including troubleshooting complex issues and elevating best practices across schools.
• Research graduation and other educational requirements for assigned and developing schools;
• Support new schools in obtaining High School CEEB and related Online Provider Codes;
• Organize and deliver the National Counseling LiveLesson program Connections Academys school counseling core curriculum;
• Collaborate with members of the CC ecosystem to deliver other counseling initiatives;
• Oversee the training and maintenance of the Progression Plan tool;
• Oversee the creation of school profiles for all schools each year;
• Review and evaluate weekly school counseling school year cycle data;
• Collaborate with stakeholders to monitor data input and outcomes for college and career readiness initiatives identify trends and recommend improvements that contribute to continuous school improvement.
• Assist the Counseling Career ecosystem in identifying best practices in virtual school counseling and working to move all Connections Academy partner schools towards the American School Counselor Association (ASCA) National Model;
• Support the Counseling Career ecosystemin the implementation of a School Counseling Program Audit and Career Program Health Index to support Connections Academy partner schools in the implementation of the ASCA National Model;
• All other duties assigned

• Masters Degree in counselor education; or related educational leadership

• Professional School Counseling license or certificate;

• Additional certification in School Administration/Educational Leadership preferred

• Experience working as a school counselor high school preferred

• Experience with virtual education; leadership role preferred

• Experience with school improvement program development and implementation;
• Strong presentation skills;

• Ability to compile and interpret data;

• Expertise in interpreting graduation requirements and compliance with state laws;

• Willingness to obtain certification in other states as requested;

• Excellent communication skills both oral and written;

• High degree of flexibility;

• Technologically proficient (especially with Microsoft 365 Office and Google suite products);

• Demonstrated ability to work well in a fast-paced environmentmeeting deadlines consistently ensuring all tasks are completed with expertise and precision;
• A strong customer-focused approachdelivering outcomes with professionalism; and

• Demonstrated ability to independently own and deliver complex workstreams with minimal oversight using sound judgment in ambiguous situations;

• Demonstrated ability to influence without authority through clear communication strong stakeholder partnership and subject-matter leadership;

• Experience mentoring or coaching others through expertise (e.g. advising counseling leaders facilitating professional learning or guiding implementation quality).

• Periodic travel

• Customer Centric Acts with a strong customer mindset (both internal and external) and is a visible advocate for the customer. Builds strong relationships with customers and uses those to improve their experience and outcomes.
• Delivering Financial Results A strong track record of delivering against budgets and commitments.
• Communications- A great communicator who engages teams and stakeholders with thoughtful delivery and messages that resonate.
• Building a strong team - Creates strong morale and inclusive spirit within the team proactively addresses team performance and communication challenges and blends new people into teams when needed. Has a track record of hiring and quickly and effectively onboarding great talent. Demonstrated success in developing and promoting talent.
• Works well in a matrix - Models collaboration solves problems with peers builds trust and support.
• Takes personal responsibility Can be relied on to complete tasks timely and well demonstrates ownership regardless of the outcome proactive in exploring and exploiting new opportunities.