Adult Education Program Manager

Job Summary

The Adult Development Program Manageris responsible forthe coordination delivery and continuous improvement of Adult Education ESOL and Financial Empowerment programming. This role focuses on instructional leadership student support and financial capability initiatives that promote educational advancement financial stability and long-term self-sufficiency for adult learners.

The ManageroverseesESOL and Adult Education instruction supports instructors ensures program quality and compliance and leads Financial Empowerment initiatives including full management of the VITA tax program. This position plays a key role in integrating financial literacy into adult education services and strengthening community impact

Essential Functions and Key Responsibilities

Program Leadership & Instructional Oversight

• Provide leadership and oversight for ESOL and Adult Education programming

• Supervise mentor and support instructors through classroom observations coaching and professional development

• Ensure high-quality curriculum lesson planning and instructional delivery (in-person and online)

• Coordinate assessments including BEST Plus testing and ensure compliance with program standards

• Lead staff meetingstrainings and continuous improvement efforts

• Student Support & Program Coordination

• Advise students academically and support transitions into employment training or continued education

• Coordinate recruitment enrollment orientations and retention strategies

• Maintainaccurateandtimelydata entry in required systems

• Ensure compliance with funding program and reporting requirements

• Collaborate across programs to strengthen service delivery and participant outcomes

Financial Empowerment & VITA Program Management

• Lead the planning implementation and evaluation of Financial Empowerment initiatives

• Oversee all aspects of the VITA tax program ensuring compliance with IRS regulations and quality standards

Recruit train and supervise VITA volunteers

• Manage tax site operations including intake scheduling and client services

• Maintain reporting track outcomes and resolve filing issues

• Conduct outreach and build partnerships

• Ensure client satisfaction and workflow management

• Collaborate with HR for onboarding and offboarding of volunteers

Financial Literacy & Participant Coaching

• Design and deliver financial literacy workshops

• Integrate financial capability education into Adult Education and ESOL programming

• Provide individual financial coaching

• Support participants in accessing resources that improve financial well-being

Summary of Role Value

• Integrates education and financial empowerment services

• Expands access to tax preparation and financial literacy

• Improves participant financial stability and outcomes

• Enhances program quality and community impact

• Complete other tasks as assigned and needed

Skills & Qualifications

• Bachelors degree required

• Minimum 3 years of relevant experience preferred

• Experience teaching ESOL/adult learners

• Experience managing or supporting VITA programs preferred

• Bilingual (English/Spanish) preferred

• Strong leadership and organizational skills

• Experience with data systems and reporting

• Ability to work with diverse populations

Additional Requirements:

• Availability for evening hours and occasional Saturdays

• Travel between local sites as needed

• Ability to manage multiple priorities in a fast-paced environment

• Must have a suitable CORI and SORI check completed within the first thirty (30) days of employment

• Ability to work effectively with and meet the needs of people from a wide range of backgrounds identities cultures nationalities and languages that make-up the rich complexity of GLCAC employees partners in the community and clientele. Everyone is responsible for supporting the agencys mission of building an environment of fairness and opportunity where people are valued for their unique contributions.
  

Supervisory Responsibility:Oversight of educators the Program Assistant and the Program Support Specialist

Travel:Travelbetween local sites and conferences asrequired.

Physical Demands:This job regularly requires the employee to sit walk and stand as well as use hands repetitively to handle oroperatestandard office equipment. The employeeis occasionally required tokneel crouch or crawl. The employee mustfrequentlylift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment:This joboperatesin a professional office environment and uses standard office equipment such as computers phones photocopiers filing cabinets faxmachines.