Adult Basic Education (ABE) Student Support Services

Job Title: Adult Basic Education (ABE) Student Support Services

Location: Frederick Abisi Adult Education Center

Full time Mornings and some evenings

OVERVIEW: Responsible for the advising and guiding of adult learners in their education and career pursuits.

RESPONSIBILITIES

- Assist with program orientation for morning and evening ESOL students.

- Assist adult learners with setting job and career goals; provide relevant information to facilitate achievement; and assist identifying any potential barriers and necessary support services.

- Conduct follow-up and track students progress towards goals.

- Advise students and make referrals to appropriate community services.

- Coordinate student activities.

- Coordinate and supervise all activities related to the Student Reward Program.

- Organize and maintain information for student attendance awards and goal achievements.

- Promote student participation and leadership at school and in the community.

- Work closely with the director and teachers implementing programs and services for adult learners.

- Develop programs and initiatives to address student needs including presentations in classrooms information sessions participation in community activities.

- Provide assistance and oversee the development of the monthly school newsletter.

- Manage and regularly update the centers social media channels.

- Work flexible hours bring services to the evening program and attend evening meetings when needed.

- Develop and maintain appropriate contact with students to determine needs and provide assistance

- Prepare and disseminate educational and informational materials to students and staff through various information sources. - Perform other duties as may be required by the Program Director.

REQUIREMENT/QUALIFICATIONS

- Bilingual Spanish/English Portuguese/English or Khmer/English is desirable.

- Bachelors degree is required with at least five years experience working with immigrants in counseling teaching or a managerial capacity.

- Experience in group facilitation and planning with diverse populations.

- Ability to work independently to achieve goals and responsibilities.

- Ability to effectively present information and respond to questions from groups of second language students school staff and the general public.

- Ability to understand and be sensitive to the needs of disadvantaged groups and formulate and implement solutions with the premise of equitable access.

- Knowledge of and contact with community resources and community agencies strongly preferred.

- Strong computer skills in Google Suite Microsoft 365 email platforms iOS database management software virtual meeting tools and online productivity tools.

- Strong customer service skills.

Reports to: Frederick Abisi Adult Education Center Director

Effective date of employment: Upon hire

Terms of employment: 35 hours per week 52 weeks Full-time.

Salary: $66968 yearly salary Grant funded.

Benefit: City of Lowell Standard Employment Benefit