Adoption & Change Management Specialist
Job Location:
Aurora, CO - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
THE ROLE AT A GLANCE
Were seeking an Adoption & Change Management Specialist to drive successful adoption of new technologies tools and ways of working across the organization including platforms such as Microsoft 365 Copilot and other enterprise systems.
This role focuses on the people side of change: building awareness driving engagement minimizing resistance and ensuring employees have the skills and confidence to use new solutions effectively. Youll design and execute change management strategies communications and training programs that maximize adoption utilization and proficiency.
WHAT YOULL OWN
- Develop and execute change management strategies and plans for technology rollouts process changes and organizational initiatives applying a structured methodology (e.g. ProsciADKAR Kotter).
- Conduct change impact assessments and stakeholder analysis to identify affected groups risks and readiness levels.
- Design and deliver communication plans including messaging FAQs newsletters intranet content and leadership talking points to build awareness and buy-in.
- Build and deliver training programs and enablement materials (guides videos live sessions office hours) tailored to different audiences and skill levels.
- Partner with project/technical teams (e.g. IT Copilot/M365 architects HR) to align change activities with implementation timelines.
- Identify and manage a network of change champions/super users across business units to drive peer-to-peer adoption.
- Develop adoption metrics and dashboards to track usage engagement and proficiency; report progress to sponsors and leadership.
- Gather and analyzeuser feedback through surveys focus groups and pulse checks; translate insights into action plans.
- Identify resistance points and develop mitigation strategies coaching managers and leaders on reinforcing new behaviors.
- Support organizational readiness activities including role mapping process changes and post-go-live reinforcement/sustainment plans.
- Collaborate with L&D teams to embed new tools/processes into onboarding and ongoing learning journeys.
Confidential Internal Use Only
- Document lessons learned and best practices to continuously improve the change management approach.
WHAT YOU BRING
Confidential Internal Use Only
3-6 years of experience in change management organizational development communications or training roles ideally supporting technology or digital workplace initiatives. Strong stakeholder management and influencing skills including with senior leaders and a highly organized approach to managing multiple concurrent initiatives and competing priorities.
| Skill Area | What Were Looking For |
| Change Management Methodologies | Prosci/ADKAR Kotters 8-Step and the ACMP standard |
| Technology Adoption | Adoption of enterprise software rollouts (e.g. Microsoft 365 Copilot CRM/ERP systems or similar) |
| Communications | Strong written and verbal communication; clear audience-appropriate messaging |
| Training & Enablement | Designing and delivering training content and enablement materials for varied audiences |
| Adoption Analytics | Data-driven mindset; defining adoption KPIs and building reporting/dashboards |
| Stakeholder Management | Stakeholder management and influencing including with senior leaders |
| Organization & Prioritization | Managing multiple concurrent initiatives and competing priorities |
Required Skills:
change managementOrganizational Developmenttraining rolescommunicationsProsci/ADKARKotters 8-Stepand the ACMP standardStrong stakeholder management and influencing skills
