Admissions Services Specialist Acute

Acadia Healthcare is seeking remote Admissions Services Specialists to support our Acute Behavioral Health Facilities from coast to coast.

This position is 100% remote.

Highlights of this role include:

Ability to verify benefits information for assigned facility.

1 weekend day shift Friday Saturday Sunday
Experience monitoring and processing patient referrals (may include fax referrals).
Respond to inquiries about facilities within policy timeframes.
Support Acadia Healthcare admissions departments throughout the country.

As one of the nations leaders in treating individuals with acute co-occurring mood addiction and trauma Acadia Healthcare places a strong emphasis on our admissions & intake functions to allow us to help every possible person in need.

This person will be supporting Acadia Acute Admissions departments around the country in a remote capacity.

ESSENTIAL FUNCTIONS:

• Manage Referral Management Portals
• Monitor all faxed referrals
• Monitor all webforms and call center handoffs/rollover referrals
• Utilize facility admissions/exclusionary criteria to process incoming types of referrals
• Respond to inquiries about the facility within facility policy timeframes.
• Document calls inside of Salesforce and follow-up as needed
• Complete Prior Authorization
• Pre-Admit the patients in billing system
• Coordinate with local admissions department regarding bed availability
• Facilitate intake admissions and utilization review process for incoming patients.
• Perform insurance benefit verifications disseminating the information to appropriate internal staff.
• Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations for referrals.
• Coordinate admission and transfer between levels of care within the facility.
• Communicate projected admissions to designated internal representative in a timely manner.
• Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.

STANDARD EXPECTATIONS:

• Complies with organizational policies procedures performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
• Communicate clearly and effectively to person(s) receiving services and their family members guests and other members of the health care team.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelors or Masters degree in Behavioral Science Social Work Sociology Nursing or a related field; in some states RN LVN/LPN
• Knowledge of admission/referral processes techniques and tools
• Familiarity with behavioral health issues and services
• Solid understanding of financial principles and insurance reimbursement practices
• Knowledge and proficiency with (or other CRM application) Concur and MS Office application.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Licensure as required for the area of clinical specialty i.e. RN license CAC or other clinical counseling or therapy license as designated by the state in which the facility operates.

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individuals characteristics protected by applicable state federal and local laws.

AHCORP

#LI-TB1