Admissions Representative, MnSCU Academic Professional 1

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Job Description

The Temporary Admissions & Readmission Specialist provides direct support to Enrollment Management Services by assisting prospective and returning students through the admissions and enrollment process. The position conducts admissions interviews responds to inquiries supports recruitment events and assists with student re-engagement efforts for individuals seeking to return to the College after a period of non-attendance. The specialist works within established policies and procedures to promote student access enrollment and persistence.

RESPONSIBILITIES AND RESULTS

Provide professional recruitment and enrollment support with a focus on prospective students (may also assist continuing students) across all academic programs under the direction of the Associate Dean of Enrollment Management.

• Conduct virtual and in-person admissions interviews with prospective students.
• Respond to prospective student inquiries regarding admissions requirements academic programs and enrollment procedures.
• Provide overflow support to Admissions Representatives during peak recruitment periods.
• Assist prospective students with completing application and enrollment processes.
• Maintain accurate records of student interactions in Slate and other college systems.
• Conduct follow-up communications with prospective students using approved communication plans.

Provide support for student re-engagement and readmission efforts by connecting with former students who have discontinued enrollment. Assist returning students in navigating enrollment processes and accessing resources that support their successful return and persistence.

• Assist with outreach to former students who have discontinued enrollment before completing their educational goals.
• Provide information regarding readmission processes registration procedures and available student support services.
• Refer students to advising financial aid registration and other appropriate college resources.
• Document outreach efforts and student responses in accordance with established procedures.
• Support initiatives designed to encourage student re-enrollment and persistence.

Provide support for recruitment and enrollment events that promote student engagement and enrollment. Assist with event planning implementation and follow-up activities while representing the College in a professional and student-centered manner.

• Assist with planning and implementation of recruitment and enrollment events.
• Provide backup staffing support for campus visits open houses registration events and community outreach activities.
• Represent the College at recruitment and enrollment activities as assigned.
• Assist with event preparation logistics and follow-up communications.

Support Enrollment Management operations through accurate recordkeeping data entry communication and administrative activities. Assist with special projects and departmental initiatives that contribute to enrollment retention and student success goals.

• Maintain records and reports related to assigned activities.
• Participate in staff meetings and professional development activities.
• Assist with special projects and other duties related to enrollment management operations.

Minimum Qualifications

• Bachelors degree; OR an associate degree and two years of related experience.
• Customer service student services admissions recruitment advising education or closely related experience.
• Effective written and verbal communication skills.
• Ability to organize work maintain records and meet deadlines.
• Ability to work effectively with diverse student populations.
• Basic proficiency with technology databases and communication systems.

Preferred Qualifications:

• Experience working in higher education admissions or student services.
• Experience providing direct customer service or student support.
• Experience using customer relationship management systems such as Slate.
• Experience with phone email text and virtual outreach activities.

Work Shift

Monday-Friday (part-time )

About

Minnesota State College Southeast is an open-access public not-for-profit comprehensive technical and community campuses are located in the historic river towns of Red Wing and Winona set sixty miles apart along the Mississippi. The two campuses have distinctive characteristics but are one college in structure policies procedures and mission. Both campuses offer small class sizes state-of-the-art facilities and an environment that is friendly and supportive.

Salary is commensurate with experience and qualifications and is subject to the terms and conditions of the applicable bargaining unit agreement or personnel plan.

Benefits Information:

At Minnesota State we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles employer-paid life insurance short- and long-term disability and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health employees also have access to a confidential Employee Assistance Program (EAP) for mental health legal and financial counseling. Detailed plan details rates and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) website.

To support your life outside of work our package includes 12 paid holidays generous vacation and sick time and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan 457(b) and 403(b) retirement accounts and various investment options. Furthermore we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the type of position employee classification and collective bargaining agreements.

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