Admissions Operations Coordinator

Department:Admissions Operations

Reports To:Admissions Operations Administrator

Status:Non-Exempt

Position Summary:

Reporting to the Admissions Operations Administrator the Admissions Operations Coordinator supports the universitys admissions process by working closely with admissions directors and counselor teams to manage and improve workflows within the universitys CRM system. This role helps ensure a smooth and efficient experience for prospective students by developing effective procedures coordinating resources and improving day-to-day operations to support the universitys enrollment goals.

• Work closely with admission directors and counselors to facilitate the admissions process for either the Traditional Undergraduate Degree Completion or Graduate / Seminary student populations and recruitment teams.
• Be knowledgeable of Colleague Slate dashboards and data reports
• Be the main point of contact for Admissions Operations questions relating to designated student population
• Update student profiles in Colleague and Slate
• Collaborate with Admissions Director to expedite files for admission
• Provide regular updates on the status of applications to program directors
• Coordinate with program directors to facilitate the review of applications and the decision-making process
• Assist with occasional regional recruitment events
• Demonstrate a commitment to serving and inspiring students and colleagues in a context of a Christian University integrating your Christian faith into your role and responsibilities.
• Embrace themission vision and values of Fresno Pacific University affirm theFPU Faith Expectations and support the ideals and practices articulated in The Fresno Pacific Idea
• Uphold and advance Fresno Pacific Universitys commitment to Christ-centered higher education holistic student development and serving diverse communities.
• Complete tasks timely with work that is comprehensive complete and accurate
• Communicates clearly listens attentively and seeks to understand others
• Collaborates productively with colleagues of varying skillset
• Other job duties as assigned

Required:

• High School Diploma
• Experience working with data and/or data system software
• Knowledge in Microsoft Suite software
• Demonstrated organizational capabilities detail orientation and the ability to handle multiple priorities and complex projects simultaneously
• Must have strong customer service communication and interpersonal skills
• Ability to interact with people in a warm professional manner
• Ability to learn new technology
• Ability to maintain confidentiality and respond to changes in a timely manner
• Ability to handle and work with interruptions during normal office hours

Preferred:

• Bachelors degree or equivalent experience
• Bilingual (Spanish and English)
• One year of experience in admissions in a university setting
• Experience using CRM (customer relations management) software

Environmental Conditions:

• Indoors in a normal office environment with little exposure to excessive noise dust fumes vibrations and temperature changes at least eighty percent (80%) of the time.
• Frequent computer use at a workstation up to eight hours per day.
• Frequently work at a fast pace with unscheduled interruptions.
• Drive personal or University vehicles to appointments.
• Public contact position requiring professional apparel personal hygiene and grooming.

Physical Demands:

• This position typically functions indoors in an office environment with light to moderate noise associated with business office equipment. The position may involve travel for meetings and events.
• While performing the duties of this job the employee is regularly required to: remain in a stationary position 80 % of the time be able to move about inside the office to access file cabinets/office machinery etc. operate a computer and keyboard and other office productivity machinery such as calculators/copy machines/printers. The employee is occasionally required to position self to reach items on the floor and in high cabinetry.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Employee must be able to communicate with others to exchange information including both over the telephone and in-person communication with callers and community members and be able to read a computer screen and paper documents.
• Reasonable accommodations for those with disabilities will be provided in accordance with law.

$39520 to $46800 is the annual starting salary for this role and reflects what Fresno Pacific University reasonably expects to pay for the position. Actual compensation may vary based on qualifications experience and internal addition to compensation FPU offers a competitive benefits package.

Reserving its rights as a religious institution Fresno Pacific University is an equal employment opportunity employer and does not discriminate on the basis of race color national origin ethnicity sex age or disability or other classes protected by applicable law. Committed to excellence and actively supportive of cultural diversity FPU invites individuals who contribute to such diversity to apply. If you need assistance or an accommodation due to a disability you should contact FPUs Human Resources Department at. As a religious institution the University will administer the equal opportunity employment policy consistent with the Fresno Pacific University statement of faith the FPU Idea and the Universitys governance by the Pacific District Conference of Mennonite Brethren Churches.