Admissions Counselor (Weekend Swing Shift)
Missouri, MO - USA
Job Summary
Schedule: Saturday & Sunday 12:00pm-12:00am; Thursday &Friday 3:30pm-11:30pm.
As an Admissions Counselor youll be the first point of contact for individuals and families seeking help offering a calm and compassionate voice during moments of need. Youll help guide callers through the admissions process schedule assessments and ensure referrals are routed to the appropriate services within our hospital.
This is a great opportunity for someone who excels in communication can stay grounded in high-pressure situations and has a heart for helping others access behavioral health services. This evening shift role is ideal for someone who values purposeful work and thrives in a fast-paced service-focused environment.
This position is based at Royal Oaks Hospital a subsidiary of Compass Health Network.
- Answer incoming calls and provide helpful accurate information about hospital programs
- Schedule assessments and coordinate referrals with clinical staff and outside agencies
- Communicate clearly and compassionately with patients families and team members
- Maintain knowledge of hospital programs and admissions procedures
- Support quality improvement and uphold patient confidentiality at all times
- Stay current with required training and continuing education including CALM and CPR certifications
Associates/Bachelors degree in a human service field preferred
Experience in an office setting preferred
PHYSICAL REQUIREMENTS
Must be able to perform essential job functions such as bending lifting and transporting patients
Youll Be A Great Fit for This Role if You:
- Communicate clearly calmly and professionally under pressure
- Are empathetic and patient-focused even in stressful situations
- Understand the importance of timely accurate coordination in behavioral health care
- Can stay organized and focused while managing a variety of tasks
- Are committed to the mission of providing accessible high-quality care in rural communities
About Company
Inspire Hope. Promote Wellness. CALL FOR AN APPOINTMENT: 844-853-8937 (TOLL FREE) BEHAVIORAL HEALTH CRISIS CENTERS: 833-356-2427 (TOLL FREE) BEHAVIORAL HEALTH CRISIS LINE: 988 Through compassionate, high-quality care, we guide individuals on their journey toward improved physical and ... View more