Admissions Assistant

Admissions Assistant - Cedar Crest Hospital

We are seeking compassionate and detail-oriented healthcare professional with expertise in patient admissions intake coordination insurance verification and behavioral health services. Skilled at building therapeutic relationships with patients and families facilitating seamless transitions of care and collaborating with multidisciplinary teams to ensure safe efficient and patient-centered outcomes. If you are Dedicated to delivering exceptional customer service maintaining regulatory compliance and prioritizing patient safety throughout every stage of the admission and treatment process apply now!

Situated on over 30 acres in the beautiful rolling hills of Central Texas Cedar Crest provides innovative behavioral health and substance abuse treatment for children adolescents and adults. Our private campus includes walking trails picnic areas outdoor swimming pool full-size gym and state-of-the-art exercise equipment; providing opportunities for leisure therapeutic recreation and team building skills. Cedar Crest provides a full continuum of care including adolescent residential inpatient outpatient and partial hospitalization/intense outpatient treatments.

Why Join

• Competitive compensation with industry leading annual performance-based bonus opportunity
• Comprehensive benefits including medical dental and vision insurance
• 401(k) with company match to support your financial future
• Stock-based awards giving you a stake in Acadias success
• Generous paid time off for vacation sick days and holidays
• Professional development & leadership training to sharpen your skills
• Career mobility within Acadias nationwide network of 250 facilities

ESSENTIAL FUNCTIONS:

• Greet and search new patients and those transporting patients upon arrival.
• Responsible for clerical duties such as managing paperwork handling data entry engaging with insurance companies over claims and answering phones.
• Complete the paperwork necessary to admit the patient to the assigned program and explain forms prior to patient signing notify the clinical lead of the patients arrival and escort the patient and documentation to the appropriate location within the facility.
• Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.
• Ensure all required patient information is received and processed and necessary appointments are made with the proper behavioral or medical health personnel.
• Demonstrate a positive empathetic and professional attitude toward customers always.
• When a patients needs are not met acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
• Ensure the well-being of patients and provide a positive supportive and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals as noted in special precautions or in accordance with individualized supervision guidelines as needed.
• Document timely accurate and appropriate clinical information in patients medical records and inpatient registration or other technology systems.
• Assist in providing a safe secure clean and comfortable environment for patients significant others and staff.
• Interact routinely with patients observe behaviors and communicate significant observations to admissions staff.
• May obtain patients vital signs height and weight as assigned and document in the patient record.
• Engage patients in activities and interactions designed to encourage the achievement of the treatment goals.
• Assist incoming patients/family members with contraband searches and itemizing belongings and valuables when needed.
• Complete and maintain required documentation.
• Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
• May provide transportation for the patient or coordinate transportation with an appropriate staff member.
• Recognize that patient safety is a top priority.
• Data Entry

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelors degree is preferred; Social Services field is a plus.
• One or more years experience in healthcare preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies changes in workload rush jobs or technological developments) dictate.