Admission Assistant, Founder's College

Position Overview

The Founders College Admission Assistant reports to the Associate Director for Admission for Founders College at Butler University. Serves as the primary point of contact for current Founders College students with in-person services and for Founders College prospective students and their families with respect to campus visits and events and admission process support. Role serves as the primary contact role for front desk operations.

This individual works collaboratively with the Admission Assistant for the Visit Experience based in the Undergraduate Admission Office as they both coordinate and plan daily admission visits and group visits with respect to audience. As the administrative visit support for Founders College this individual responds to inbox requests phone calls for visits inquiries from campus constituents regarding visit schedules and execution runs regular SLATE CRM queries for daily visit itineraries and manages daily check-ins. This person works with the Assistant Director of Admission in hiring Butler Student Ambassadors specific to Founders College as tour guides; trains and schedules the guides for tours student panels special events and overall recruitment support.

Responsibilities

• Serves as the front desk coordinator and first contact for Founders College

• Monitors web-based ticket system via Salesforce

• Provides general administrative support including calendar support mail distribution and website copy updates as needed

• Responsible for all Founders College daily visits incoming and outgoing communication via Founders College phone line and email inbox

• Prints and manage all itineraries and schedules for Founders College daily visitors

• Serve as main point of contact with on-campus constituents (faculty staff) for inquiries related to Founders College student visits

• Supervises and established schedules for front desk student support via Butler Student Ambassador program including tour guides student panelists etc.

• Coordinates sponsored group visit requests in coordination with the Associate Director of Admission for Founders College and the Admission Assistant with the Visit and Events Team.

• May be asked to assist with Information Session as needed

• Assists with application processing functions in support of students and in conjunction with colleagues in Enrollment Systems and Operations and the Office of Financial Aid

• Other duties as assigned

Required Qualifications

• Associates degree
• Minimum 1-2 years of experience working in higher education preferably in college admissions or a related field
• Experience working with historically underrepresented students.
• Strong organization and time management skills
• Excellent communication and interpersonal skills with the ability to engage diverse audiences and build relationships with stakeholders
• Proficiency in Microsoft Office Suite
• Knowledge of the Indianapolis community (high schools community-based organizations)
• Comfortable in a dynamic startup environment incl. significant amounts of autonomy
• Passionate about access affordability and equity in higher education

Preferred Qualifications

• Bi/multilingual a plus
• Knowledge of Oracle Cloud People Soft Salesforce and/or Slate CRM
• Project management experience

BU Benefits and Perks

Please check outButlers Total Rewards websiteto learn more about our benefit offerings which include:

• Paid Time Off and Holidays:
  • 20 days of paid time off (vacation and PTO days) per Fiscal year
  • 8 Paid Holidays
    • In addition a paid Winter Break between Christmas Eve and New Years Day
  • Paid Parental Leave (after 1 year of full-time employment)
• Health:
  • Comprehensive medical dental and vision plans including disability and life insurance programs
• Retirement:
  • 10% employer contribution after 1 year of full-time employment
• Tuition Assistance:
  • Tuition Exchange Program for Dependents
  • Remission of tuition for classes taken at Butler for employees spouses and dependent children.
    • Eligibility after 9 months of full-time employment
    • Employees & spouses- undergraduate/graduate degrees
    • Dependents (under age 26)- undergraduate degree
    • Covers tuition only
• Butler Facilities Access Discounts and Perks:
  • Access to Butlers on-site fitness facility and libraries for full-time staff and faculty
  • LinkedIn Learning Courses
  • Free premium subscription to the Calm App
  • Free subscription to the WSJ The Economist and NYT
  • Discount at the College Bookstore
  • Discount on select Athletic and Arts/Events Center Performances