Administrator Systems
Chicago, IL - USA
Job Summary
Responsibilities:
- Provide technical assistance to users including system setup configuration and troubleshooting.
- Provide Tier 2 and Tier 3 Help Desk support including coverage of Help Desk phone calls email support requests and ticket management.
- Ensure security backup recovery and disaster recovery policies and procedures are followed and maintained.
- Administer and maintain Windows servers Active Directory Microsoft 365 email systems user accounts permissions and group policies.
- Monitor and maintain network infrastructure including switches wireless access points VPN connectivity and related services.
- Manage system performance patch management antivirus protection vulnerability remediation and operating system updates.
- Maintain and support virtualization environments cloud-based services and enterprise applications.
- Perform routine system monitoring capacity planning and maintenance to ensure optimal system availability and reliability.
- Develop maintain and test backup and disaster recovery processes to ensure business continuity.
- Create and maintain technical documentation system diagrams procedures and inventory records.
- Assist with IT projects technology implementations upgrades migrations and integrations.
- Enforce IT security standards and assist with compliance initiatives audits and risk mitigation efforts.
- Other duties may be assigned.
Compensation:
- Target Salary: $60875 /yr
Additional Benefits:
- $7 Daily Employee Parking
Physical Demands & Work Environment:
- While performing the duties of this position the employee is regularly required to talk or hear.
- The employee frequently is required to use hands to finger handle or feel objects tools or controls.
- The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop kneel crouch or crawl.
- The employee must occasionally lift and/or move objects up to 25 pounds.
- Specific vision abilities required by this position include close vision distance vision color vision peripheral vision and the ability to adjust focus.
- Must be available to work weekends holidays and nights as scheduled.
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Required Experience:
Unclear Seniority
About Company
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