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Administrator L3

Wipro


Job Location:

Hopkinsville, KY - USA

Yearly Salary: USD 45000 - 110000
Posted: 10 September 2026 (4 days ago)
Application Deadline: 8 December 2026
Vacancies: 1 Vacancy

Job Summary

Wipro Limited (NYSE: WIT BSE: 507685 NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses. With over 230000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world. For additional information visit us at .
Job Description

Role Purpose

The purpose of this role is to resolve priority incident tickets and service requests while contributing to incident analysis change request preparation and continuous service improvement.

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Areas of responsibilityÂÂÂÂÂÂÂÂÂÂÂ

Triaging and resolution of tickets-Perform initial triage for high priority incident tickets (P2 tickets) which may have an impact across one or more processes and resolve priority incident (P3) tickets within defined SLAs.

Create log of incidents and Document observations and related root causes to support in evaluation of mitigation measures.

Resolution of service Requests-Fulfil software/hardware/network service requests within agreed timeline ensuring timely completion and adherence to SLAs while maintaining quality and accuracy in request handling.

SLA Monitoring-Monitor SLA timelines for entire lifecycle of high priority incident tickets (P2 tickets). Escalate as needed and participate in weekly or monthly service review meetings with clients and internal teams.

Change request execution-Create change requests as per the priority of the incident tickets in adherence with the defined guidelines.

Present changes for approval with rollback plans in change approval meetings. Execute approved changes and document post-implementation outcomes.

Incident Analysis-Analyse nature of incidents to support root cause analysis and related service improvement plans.

Contribute towards development of mitigation action to reduce repeat incidents by identifying patterns of issues noted.

Network Data Admin

Hopkinsville KY

Responsibilities

  • Provide network design services which meet and exceed the needs of customer
  • Propose and Validate BoM for Network Infrastructure solutions.
  • Preparing Scope of Work and Project Plans for the Solution.
  • Preparing High Level & Low Level designs as per proposed Solution.
  • Design and Implementation of Routing and Switching technologies.
  • Design and implementation of Data Centers on SDN technologies e.g. Cisco ACI VMware NSX

Required Skills:

  • Should be CCNP/CCIE certified.
  • Technologies: WAN SDWAN(Meraki Viptela Cloud Genix Silverpeak/Aruba) SD-Access LAN DC Networks Wireless
  • Vendors: Cisco Juniper Riverbed F5 ARUBA
  • Products: Cisco Routers WAAS Nexus 7k/5k Cisco Switches Cisco 65xx 45xx 37xxACE WLC WCS LWAPPs
  • WAN: IP Routing Frame Relay ATM Multi Layer Switching ACLs NAT T1/E1 DS3/OC3
  • Routing: Cisco 4000 / 4500 / 6500 / 7200 routers Protocols include RIP OSPF ISIS BGP MBGP EIGRP MPLS VRF L3 VPNs IPSec VPNs ACLs NAT CoS
  • LAN/Switching: Cisco Catalyst 3500 / 3550 / 3700 / 3900 / 4000 / 6500 series switches Gigabit Ethernet 802.1q ISL Ether Channel Multicast SNMP VSS VTP STP RSTP HSRP/VRRP vDC vPC VRF FCoE DHCP Traffic Shaping Voice over IP Video / Voice QoS (CBWFQ LLQ)
  • Wireless: 802.1x WPA/WPA2 and WEP with TKIP / AES
  • Load Balancing - Netscalers F5 and Cisco
  • NMS / Analysis: Cisco works 5.0 / 2000 Whats up Gold Sniffer Pro 4.5 / 4.6 Sniffer Reporter

Mandatory Skills: Network Data Admin.

Experience: 3-5 Years.

The expected compensation for this role ranges from $45000 to $110000 .

Final compensation will depend on various factors including your geographical location minimum wage obligations skills and relevant experience. Based on the position the role is also eligible for Wipros standard benefits including a full range of medical and dental benefits options disability insurance paid time off (inclusive of sick leave) other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Required Experience:

Unclear Seniority


About Company

As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.

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