Administrative Support Coordinator (Administrative Support Coordinator I), Educational Opportunity Program

Job Summary:

Under the general supervision of the Educational Opportunity Director the Administrative Support Coordinator I provides overall administrative and clerical support to the Office of Educational Opportunity Program (EOP).

Responsibilities:

• Acts as the primary office receptionist and support for Office of Educational Opportunity Program (EOP)
• Overseeing the offices day-to-day operations.
• Screens telephone calls and office visitors. Furnishes information and/or refers callers to the appropriate individuals or other campus offices.
• Takes messages and schedules appointments interviews and meetings for EOP Staff.
• Answers routine questions from university personnel and the general public regarding the Educational Opportunity Program Renaissance Scholars Program and Summer Bridge Program.
• Answers initial student inquiries and/or directs the students to appropriate individuals or other campus offices.
• Sends information to individuals inquiring about the EOP/RSP/Bridge programs or refers to appropriate personnel.
• Maintains department bulletin board.
• Maintains front desk area in an orderly manner.
• Maintains department signage.
• Oversees and maintains department contracts (i.e. copier service telephones) in collaboration with the department Budget Analyst to maintain accurate budget records.
• Prepares and processes State and Philanthropic travel advances expense claims and mileage reimbursements in collaboration with the department Budget Analyst to maintain accurate budget records.
• Submits online Staples/Amazon orders for office supplies equipment hardware and software on a regular and as needed basis in CSUBUY. Assists in maintaining office supply storage.
• Processes obtains approval submits and monitors monthly payroll for all staff members in the department.
• Provide administrative support to EOP Assistant Director and EOP Director.
• Types material from handwritten copy: correspondence memos reports agendas and educational program materials.
• Assembles and prepares material for distribution. (i.e. Returning Student Appointments Mid Semester Evaluations Graduate Reception invitations)
• Inform appropriate supervisors when a staff member is absent.
• Schedules staff and committee meetings.
• Receives department orders (i.e. Staples) and verifies that inventory received matches original order.
• Obtains and distributes staff paychecks.
• Maintains monitors tracks and prepares recruitment supplies for EOP Outreach presentations.
• Assists EOP Graduation Reception Coordinator (i.e invitations RSVP lists student certificates)
• Prepares submits and tracks department duplicating requests to Printing Services department.
• Develops and updates front desk operations manual.
• Provides input on office procedures.
• Prepares and submits facility use requests for on campus meetings or events.
• Locates and retrieves any student records as requested by staff( i.e. archived files)
• Converting documents to imager and assists with maintaining online file system.
• Secures student records and information to maintain student confidentiality.
• Operates all office machines and equipment required.
• Receives date stamps and distributes mail on a daily basis.
• Attend staff meetings.
• Meet with Department Budget Analyst on a regular basis to discuss front desk operations daily matters and office management.
• Perform other duties as assigned.
• Prepare materials for mailings.

Minimum Qualifications:

• Education: Completion of a high school program technical/vocational program or their equivalents.
• Experience: At least 3 years of related office work experience

Required Qualifications:

Experience to be fully functional in all technical aspects of work assignments.
Ability to understand and operate in a variety of organizational structures.
Thorough detailed knowledge of applicable university infrastructure policies and procedures.
Thorough knowledge of English grammar punctuation and spelling. Ability to clearly communicate orally and in writing.
Ability to use and quickly learn new office support technology systems and software packages.
Thorough knowledge of office systems and ability to use a broader range of technology systems and packages.
Ability to independently handle multiple work unit priorities and projects.
Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist.
Working knowledge of budget policies and procedures.
Ability to perform standard business math such as calculate ratios and percentages track financial data and make simple projections.
Ability to draft and compose correspondence and standard reports.
Ability to handle effectively a broader range of interpersonal contacts including those at a higher level and those sensitive in nature.
A background check (which may include: fingerprinting checks of employment records education records criminal records civil records motor vehicle records professional licenses and sex offender registries as position requires) must be completed satisfactorily before any candidate can begin employment with the CSU.

Preferred Qualifications:

• Bachelors degree and/or equivalent preferred.
• Experience using Microsoft Teams Peoplesoft Microsoft Office 365 Suite Excel and Powerpoint.

Compensation and Benefits:

The salary offered will take into account internal equity and experience among other factors.

Initial salary step placement will be Step 1 - $4047 per month for qualified candidates.

CSU Classification Salary Step Range: $4047 - $5896 per month (Step 1 Step 20)

The CSU system provides a comprehensive benefit package that includes medical dental and vision plans membership in the California Public Employees Retirement System (CalPERS) sick and vacation time and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time / Non-Exempt / Probationary

Academic year schedule: Monday through Friday (8:00 am 5:00 pm) some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm) some evenings/weekends.

Staff: The application deadline is: August 23^rd 2026 at 11:55PM

California State University San Bernardino as part of the CSU system is a State of California Employer. As such the University requires all employees upon date of hire to reside in the State of California. As of January 1 2022 the CSU Out-of-State Employment Policyprohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g. H1B F1 STEM OPT).

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicants current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Mandated Reporter

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

I-9

CSUSB hires only individuals lawfully authorized to work in the United compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at Campus Commitment

In our commitment to the furthering of knowledge and fulfilling our educational mission California State University San Bernardino seeks a campus climate that welcomes celebrates and promotes respect for the entire variety of human experience. We welcome people from all backgrounds and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create promote and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit hire train and administer all personnel actions without regard to race ethnicity religion color caste national origin ancestry age sex gender gender identity gender expression sexual orientation socioeconomic status genetic information medical condition disability marital status protected military or veteran status or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination Sexual Harassment and Sexual Violence including Domestic Violence Dating Violence and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB please visit Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at .

Smoking

CSUSB is a smoke and tobacco-free campus. See policy athttps:// Act

In compliance with state and federal crime awareness and campus security legislation including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act California Education Code section 67380 and the Higher Education Opportunity Act (HEOA) the Cal State San Bernardino Annual Security and Fire Safety Report is available at: Experience:

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