Administrative SupervisorParking Operations Manager

Agency

Dept of Administration

Division

Administration

Job Classification Title

Administrative Supervisor (S)

Position Number

Grade

NC10

About Us

The NC Department of Administration is the business manager for North Carolina state government. The department oversees Government Operations such as building construction purchasing and contracting for goods and services maintaining facilities managing state vehicles acquiring and disposing of real property and operating auxiliary services such as courier mail delivery and the sale of state and federal surplus property. Additionally the department manages many of the states advocacy programs that provide assistance and services to diverse segments of the states population that have been traditionally underserved.

Description of Work

The primary purpose of this position is to provide management supervision and leadership to the Parking Divisions Field Operations team Parking Attendants Electronic Technician and General Maintenance team of the State Parking Division. Additional responsibilities include but are not limited to: Installation programing monitoring and maintenance of all Parking Access and Revenue Control equipment used in the State Government Complex and DHHS Headquarters Campus and State Bus Parking Lot including monitoring approved towing company contracts and maintenance of electronic held ticketing devices for synchronization with the AIMS data base.

Position will have full responsibility for the planning scheduling assigning organizing directing and performance review of Parking Attendants Field Operations Supervisors General Utility Staff and Electronics Technician. This will include but is not limited to resolving customer service issues operational issues procedural issues and ensuring all visitor lots are staffed when scheduled to operate. Position will be the person primarily responsible for performance of personnel functions for their direct reports including recruiting selection orientation training work planning counseling discipline grievances performance evaluation and explanation of personnel policies. Position is responsible for ensuring staff have adequate supplies readily available to perform their required duties. The Division Director will provide general guidance as to performance expectations work scheduling efficiency and general operational policies to ensure adherence with Internal Audit Fiscal Management and Department of Administration guidelines.

Knowledge Skills and Abilities/Management Preferences

This posting will close at 11:59pm the night before the end date.

MAX SALARY FOR THIS POSITION: $66414

Recruitment Range: $43267-$66414

NOTE: See Resume is not acceptable to show work history.

Key Responsibilities:

• Provides management supervision and leadership to the Parking Divisions Attendants Field Operations Supervisors General Utility Staff and Electronics Technician.

• Ability to professionally support and interact with leadership employees members of the public project coordinators and contractors.

• Strong written and verbal organizational and customer service skills including the ability to manage multiple priorities and work independently.

• Knowledge of RFP RFQ processes procurement records management and office technology systems

• Working knowledge of PARCS systems high speed roll up doors and preventative maintenance programs.

MANAGEMENT PREFERENCES:

Graduation from a two-year institution and two years of progressively responsible administrative/office management experience or equivalent combination of education and experience. The ideal candidate will possess strong organizational and operational management skills and demonstrate proficiency in Microsoft 365 applications including Outlook Word Excel PowerPoint SharePoint and Teams

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and four years of progressively responsible administrative/office management experience including one year as a lead worker; or equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Lauren Michelle Scott

Recruiter Email: