Administrative Specialist II Front Office Support (Georgetown Waccamaw)

Are you passionate about making a real difference in peoples lives Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking anAdministrative Specialist II / Front Office Support for the Georgetown Clinicwho is motivated to help individuals and families navigate lifes challenges and achieve long-term wellness. If you want to use your skills to build a healthier more resilient community we encourage you to apply.

This position is located at SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health Waccamaw Center for Mental Health 525 Layfette Street Georgetown SC 29440.

Responsibilities for this Administrative Specialist II:

• Primarily responsible for processing intakes opening and discharging patient cases. This includes data entry into the Avatar system.
• Responsible for checking the status of patient insurance eligibility (Medicaid Medicare Private etc.). on a daily basis prior to appointment and accurately inputting all changes into Avatar.
• Responsible for updating all patient demographic in charts and ensuring transfer of information into Avatar. Scan all patient information into Avatar. Responsible for updating the intake log for new and readmitted patients and updating all consents in Avatar. Address concerns with patients about insurance and other billing concerns.
• Maintain charts and documentation in accordance with State Federal local BHDD-OMH WCMH Quality Assurance Corporate Compliance and CARF standards.

• A high school diploma and two (2) years of clerical experience; or an associate degree in secretarial science or other related field; or three (3) years of clerical experience.

• Bilingual abilities in English and Spanish (or another language) are a plus.

Post hire employees must:

• Have general knowledge of office practices and use of office equipment along with the ability to communicate effectively and courteously.
• Be flexible cooperative have the ability to perform multiple tasks and manage time in a proficient and effective manner in the course of carrying out day to day duties.
• Have good use of judgement and discretion.
• Be able to pass Managing Agitation in the Psychiatric Setting (MAPS) Certification.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race color religion sex (including pregnancy childbirth or related medical conditions including but not limited to lactation) national origin age (40 or older) disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health dental vision long-term disability and life insurance for employees spouse and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.