Administrative Specialist
Job Location:
Denver, CO - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Training & development
- Health insurance
- Opportunity for advancement
SERVPRO DENVER SE is an industry leading water mold and large loss fire restoration company. SERVPRO quickly responds to property damage emergencies ranging from multimillion-dollar disasters to those suffered by individual businesses and homes.
WHY SERVPRO
We are now hiring for an Administrative Specialist for our Denver SE location.
COMPENSATION: $22-25 an hour DOE
- Weekly Pay Schedule
- PTO Sick Pay Paid Holidays
- Medical Vison Dental Life Insurance
- Join one of the largest and best SERVPRO Franchises!
The Administrative Specialist serves as the first point of operational coordination for all incoming mitigation and reconstruction opportunities across the Colorado franchises. This role is responsible for ensuring that every new job is captured documented prioritized and communicated correctly at the time of first contact.
The Intake Specialist supports operational efficiency by ensuring jobs enter the system accurately and completely allowing Project Managers Production Coordinators and Job File Coordinators to execute work without delays caused by missing information or inconsistent documentation.
Primary Duties:
- Serve as the first point of contact for new loss calls referrals and inbound service requests.
- Collect and document all required loss information and customer details.
- Provide customers with clear expectations regarding next steps response timelines and inspection scheduling.
- Ensure all inbound opportunities are logged immediately and accurately.
- Create new job files in WorkCenter and internal tracking systems.
- Confirm all required intake information is documented including: Property owner contact information. Insurance carrier and claim information
- Answer incoming calls and warm transfer to personnel
- Provide daily job intake summaries to operations leadership
- Ensure jobs move from intake to production without administrative delays
- Weekly office task support or HR assistance
- 3 years of complete Administrative Assistant duties and responsibilities
- High school diploma degreed or equivalent work experience required
- Preferred experience includes; Administrative coordination or intake management
- Restoration construction or insurance claim environments
- Excellent communication skills
- Strong organizational and communication skills
- Ability to manage high call volume and task prioritization
- Strong attention to detail
- Problem solving and prioritization skills
- Computer system skills Workforce CRM Microsoft Excel or tracking tools
- Ability to work in a fast-paced environment
- Confidence in coordinating across multiple teams
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
IC
About Company
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.
