Administrative Service Support

Are you looking for an exciting career with the #1 new car and #1 certified pre-owned Hyundai dealer inNorthern California DGDGs vision for success is driven by our unique culture and cutting-edge technology. To make our vision realCapitol Hyundaiis looking for talented service professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success.

What youll be working on:

• Inspect service repair orders and/or parts invoices for proper completion and accuracy
• Calculate the materials charge applicable for each order
• Collect the total retail charges from the customer in cash check or authorized charge account
• Provide the customer with the proper change and/or receipt
• Deliver all repair orders and parts invoices to the accounting department
• Control the keys associated with completed repair orders return keys to the customer/or porter when bills are paid and direct customers to where they may find their vehicle
• File repair orders as directed by the Service Department manager
• Answer the phone transfer calls to the people requested or best suited to take the calls and take written messages when the needed personnel are not available
• Ensure that customer complaints are handled promptly with genuine concern and according to dealership guidelines
• Report to management any situation or condition that jeopardizes the safety welfare or integrity of the dealership its employees or customers
• Schedule guest service appointments
• Manage rental car fleet
• Perform any other administrative tasks as directed by management

What you need to bring to the table:

• Must be detail-oriented and organized
• Strong interpersonal skills
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Availability to work on Saturday
• Valid drivers license and clean driving record

Salary:$18.45-$30.00/hour

*Pay is based on applicable experience and skills.

Industry Leading Benefits:

• Values-driven culture and team built on integrity caring performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical Dental Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

More about DGDG:

The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1000 strong and growing. Weve been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team award-winning culture combined with our cutting-edge technology provide guests with a one-of-a-kind best-in-class dealership experience.

DGDGs 4 core values of Integrity Caring Performance and Efficiency have stood at the cornerstone of our success. Our shared passion for training teaching recognition reward and promotion produce results that set us apart.

Be happyis much more than aslogan. Its a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And wed be happy if you joined us!

DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy*.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

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