Administrative Receptionist
Atmore, AL - USA
Job Summary
Be the first smile our visitors see and the friendly voice they hearjoin our team today!
Department: Tribal Chair/ Tribal Council
Position Status: Regular Full-Time
Supervisor Role: No
Closing Date: Thursday July 16 2026 @5:00 p.m.
Join Our Mission:
The Poarch Creek Indians place a high value on individuals who share our commitment to community tradition and progress. As Alabamas only Federally Recognized Native American Tribe we take pride in a history that spans generations and is deeply rooted in resilience and cultural heritage. Our mission is to uplift the lives of our Tribal Members preserve our traditions and drive innovation for a thriving future. If you are passionate about serving with purpose and authenticity while fostering trust unity and growth we welcome you to join us on this meaningful journey.
About the Role:
The Administrative Receptionist is a key line-level position responsible for operating a centralized reception area and a high-volume multi-line telephone system serving as the primary point of contact for visitors callers and general office inquiries while providing routine administrative support to ensure efficient daily operations. This job description is not an all-inclusive list of the duties and responsibilities of this position. PCI Employees are expected to perform all duties and responsibilities necessary to meet the goals and objectives of applicable programs and departmental objectives as assigned.
This role plays a strong commitment to understanding and embracing the Poarch Creek Indians Values of Perseverance Opportunity Accountability Respect Cultural and Honesty.
Key Responsibilities:
- Serve as the first point of contact for visitors employees and the public.
- Answer and direct high-volume multi-line telephone calls.
- Perform general administrative duties including data entry filing scanning and correspondence.
- Process and distribute mail operate the postage machine and assist with mailroom operations as needed.
- Schedule appointments maintain office supplies and keep the reception area organized.
- Provide excellent customer service while maintaining professionalism and confidentiality.
- Perform other duties as assigned.
- High school diploma or equivalent required.
- Four (4) years of employment experience in customer service front desk receptionist or general administrative support roles in a confidential office setting required.
- Experience working in and overseeing a fast-paced reception area with high volume multi-line telephone system required.
- Ability to work odd and irregular hours as needed.
- Must successfully pass the required criminal and character background check.
- Ability to travel and participate in required training leadership development and other events.
- Ability to perform all duties and responsibilities of this position adequately and successfully.
- Maintain absolute confidentiality and a high level of professionalism.
- Strong customer service skills with experience answering phones greeting visitors and providing administrative support.
- Excellent communication organizational multitasking and time management skills.
- Proficient in Microsoft Office and standard office equipment.
- Ability to work independently and collaboratively in a fast-paced high-volume environment.
- Dependable detail-oriented and committed to following policies and procedures.
- Ability to build positive working relationships with staff and the public.
- We offer a comprehensive and competitive benefits program including:
- Medical dental vision life insurance and voluntary benefits
- Paid time off and paid holidays
- Employee Assistance Programs (EAP)
- 401(k) with employer match
- Performance bonuses and COLA increases
INDIAN PREFERENCE SPOUSAL PREFERENCE OR FIRST GENERATION:
In the event more than one applicant meets the requirements as stated in a job description preference shall be given in the following order: (1) Tribal Member (2) First Generation Descendant of a Tribal Member (3) Spouse of Tribal Member (4) Indian (5) Non-Indian
In the event that a position of employment is funded in whole or in part my any federal grant and/or contract or other public funding preference shall be given in the following order: (1) Indian (2) Non-Indian
In order to receive preference the appropriate documentation must be submitted.
Required Experience:
Senior IC
About Company
The Poarch Creek Indians are Alabama's only federally-recognized tribe in Atmore AL. Learn all about our history, culture and community