Administrative & Operations Manager

Job Description

We seek an Administrative and Operations Manager to support the Fraternity and Sorority Life team to ensure the smooth functioning of the department. This position provides comprehensive administrative operational fiscal and communications support to the department while serving as a central point of contact for students families staff and campus partners. Reporting to the Director the incumbent will provide context and background information on issues university policies and departmental operations while building and maintaining strong collaborative relationships with partners across campus.

If you are passionate about providing outstanding customer service please keep reading.

Heres what you need to know about the role:

1. You will join the Fraternity and Sorority Life (FSL): A department whose mission is to coach and educate our community organizations and members through cultivating leadership encouraging personal growth fostering health and safety and expanding spaces of belonging for students to ExperienceVT while embracing Ut Prosim as a way of life.

2. Youll be reporting to the Director of Fraternity & Sorority Life in a Regular twelve-month 100% staff appointment.

3. You will be responsible for managing the office and serving as the primary point of contact for walk-ins phone and email inquiries; managing calendars; coordinating travel for departmental staff and students; creating and updating professional presentations; preparing and reviewing internal and external departmental communications; coordinating department record retention; and ensuring information shared through departmental websites and social media platforms remains accurate timely and accessible. The incumbent will clearly and effectively communicate important timelines processes and move-in details to students and other addition you will independently manage fiscal operations including processing and monitoring accounts payable procurement travel management monthly financial reconciliations assisting with payroll and wage reconciliations and reviewing electronic time entry and leave reporting. Additional responsibilities include hiring training and supervising student office assistants; maintaining office procedures and supplies; organizing and maintaining departmental records; supporting efficient daily operations; and assisting with special projects and other related duties as assigned.

4. Youll have the chance to grow and take advantage of a development plan with opportunities to advance within the Department and the Division.

5. Youll be offered a base compensation package between $47000 and $50000 along with a comprehensive benefits package that includes health insurance paid leave retirement tuition assistance VT discounts and so much more.

Required Qualifications

Demonstrated knowledge of standard professional office operations administrative practices and procedures.
Proven background in records management scheduling and calendar management and budget administration
Experience providing customer service in a fast-paced high-volume professional environment.
Demonstrated ability to communicate effectively both orally and in writing and to establish and maintain productive working relationships with individuals from diverse backgrounds and cultures.
Proficiency in Microsoft Office Suite applications including Word Excel PowerPoint Outlook and Teams.
Evidence of performing work independently prioritizing assignments and managing multiple tasks simultaneously while meeting deadlines.
History of handling confidential sensitive and proprietary information with discretion and in accordance with established policies and procedures.

Preferred Qualifications

Associates or Bachelors degree in administrative support technology Office Administration or related field.
Prior experience working in higher education.
Knowledge of university policies and procedures related to travel payroll procurement and human resources.
Proficiency with institutional software such as Banner PageUp HokieMart HokieSpa Chrome River Leave System and Banner Time Entry.
Advanced computer skills.

Pay Band

3

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

$47000 - $50000

Hours per week

40

Review Date

7/15/2026

Additional Information

- The selected candidate must have a criminal background check.

About Virginia Tech

Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors College.The university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.

About Student Affairs: Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto ofUtProsim(that I may serve) Virginia Tech is dedicated to serving inthe spirit of community diversity and excellence. We seek candidates who adopt and practice ourPrinciples of Community which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all studentsExperience VTby demonstrating supporting and operationalizing ourAspirations for Student Learning. If you are someone dedicated to ensuring student success then we want you to consider being a part of our team!

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees students or applicants based on age color disability sex (including pregnancy) gender gender identity gender expression genetic information ethnicity or national origin political affiliation race religion sexual orientation or military status or otherwise discriminate against employees or applicants who inquire about discuss or disclose their compensation or the compensation of other employees or applicants or on any other basis protected by law.

For inquiries regarding non-discrimination policies contact the Office for Civil Rights Compliance and Prevention Education at or Virginia Tech 220 Gilbert Street Suite 5200 Blacksburg VA 24061.

If you are an individual with a disability and desire an accommodation please contact Cristina Rosa Castanerat during regular business hours at least 10 business days prior to the event.