Administrative Officer, Operations and Events

About the Opportunity

About the Opportunity

About the College of Arts Media and Design

We are a vibrant community of creators designers technologists and communicators applying creativity across disciplines and harnessing emerging technologies to advance human potential and solve the challenges of the future.

Powered by experience-driven teaching learning and research CAMD demonstrates that the fields of design communication media and the arts are crucial to the human experience society and the development of technology. We empower the next generations of students researchers and creative practitioners to create the future by sparking their innovative creative curious and entrepreneurial spirit.

Job Summary

Under the supervision of the Senior Academic Program Manager of Art Design the Administrative Officer Office Operations & Events serves as the departments primary resource for office operations facilities and studio management event coordination onboarding and administrative support ensuring efficient day-to-day operations and a high level of service for faculty staff students and visitors. Serving as the primary liaison between the department and university service partners this position coordinates office and studio operations facilities requests onboarding logistics and department events including workshops speaker series award ceremonies orientations and guest travel arrangements. The role oversees front-office operations supports department leadership through administrative coordination and collaborates with campus partners to maintain safe functional and well-managed departmental spaces. The position exercises a high degree of independent judgment and problem-solving in managing complex operational activities and serves as a trusted resource to Art Design faculty staff students and university partners.

Key Responsibilities & Accountabilities

Office Operations & Facilities Management (35%)

• Oversee the departments day-to-day operations ensuring efficient office administration departmental communications meeting logistics and continuity of operations

• Manage office and studio spaces including facilities requests capital improvement projects keys and access furniture equipment supply inventory and space utilization

• Coordinate with Facilities Information Technology Compliance and Safety to maintain safe functional and technology-enabled departmental spaces

• Oversee studio operations and maintenance including scheduling booking systems and open studio hours

Administrative Support & Onboarding (25%)

• Serve as the primary front-office contact for faculty staff students visitors and prospective students providing exceptional customer service and resolving operational inquiries

• Provide administrative support to Department Chairs including calendar coordination meeting logistics committee administration departmental communications and operational reporting

• Coordinate the onboarding of new faculty and staff including workspace setup technology university systems access and departmental orientation

• Hire train schedule and supervise student office assistants

• Supervise four temporary non-student (TNS) Figure Models and three Work-Study Office Assistants

Event Management (20%)

• Coordinate department and college events including workshops speaker series award ceremonies orientation and department productions

• Provide event support for year-end events including commencement and student awards

• Organize hotel lunch and dinner reservations for lectures and university guests

• Archive and maintain records of event promotions and awards received

Distributed Shared Service Support (20%)

• Collaborate with other Administrative Officers to develop standardized procedures and protocols for shared job functions to ensure consistency

• Collaborate with other Administrative Officers to implement robust data management practices that ensure data accessibility and integrity with a focus on office and space records

• Collaborate with other Administrative Officers to create opportunities for cross-training on departmental practices support Department Chairs and promote broad efficiencies across the College

• Collaborate with other Administrative Officers to provide office coverage during absences or scheduled paid time off (PTO)

Minimum Qualifications

Required

• Bachelors degree

• Minimum of two to three years of administrative experience

• Proficiency in Microsoft Office Suite particularly Excel

• Strong organizational analytical and interpersonal skills with exceptional attention to detail

• Demonstrated ability to work effectively in a fast-paced service-oriented environment manage multiple priorities and adapt to changing business needs shifting priorities and evolving processes

Preferred

• Administrative experience in higher education

• Experience with Workday and Concur

Required Documents

• Resume

• Cover Letter

Position Type

Additional Information

Northeastern University considers factors such as candidate work experience education and skills when extending an offer.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race religion color national origin age sex sexual orientation disability status or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

Expected Hiring Range:

With the pay range(s) shown above the starting salary will depend on several factors which may include your education experience location knowledge and expertise and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.