Administrative & Kitchen Support Specialist (Community Kitchen)
Mason City, IL - USA
Job Summary
Applications will be accepted until Monday August 3rd 2026. Pre-employment physical drug screen criminal background check and reference checks required.Applications must be completed online by visiting the Cerro Gordo County website at:.
Posted July 20th 2026
(Permanent Part-time)
- Part-time typically Monday through Friday 5 hours/day 25 hours/week.
- Schedule - typically 8:30 am to 1:30 pm unless providing time-off coverage for other employees
- Occasionally required to work evenings and Saturday when providing time-off coverage for others
- Occasionally required to work weekday holidays to cover office needs for the Meals on Wheels program which delivers on all weekday holidays. Will be paid for hours worked plus receive a paid floating holiday to be used at a later date.
- Location: In-person Mason City IA
- Wage: $16.00 to $18.00 per hour depending on qualifications; hourly non-exempt
- Paid time-off for holidays when the organization is closed
- Paid vacation time-off
- IPERS retirement plan
- Job Summary
- Duties and Responsibilities:
- Administration;
- Answers phone and email
- Handles correspondence in a timely and professional manner
- Data entry and record keeping
- Filing physical and electronic documents
- Completes daily reporting and other tasks
- Ensures all paperwork reports memos invoices tabulations letters acknowledgements etc. are completed and filed in a timely manner
- Occasionally runs errands to/from post office CPA meal delivery etc.
- Acts in a professional manner reflecting the mission of The Community Kitchen and of Meals on Wheels of Mason Cit
- Maintains a peaceful environment in the office and facility
- Other clerical and administration tasks as directed
- Financial
- Meals on Wheels
- Creates invoices and statements in QuickBooks
- Records payments from customers MCOs and other payors in QuickBooks and other professional software including Microsoft
- Communicates with customers MCOs and other payors regarding billing and/or payment issues
- Community Kitchen
- Records donations and other payments
- Creates thank you letters and other acknowledgments for donations
- Reviews invoices donations and deposits and prepares them for the contracted CPA
- Meals on Wheels
- Scheduling
- Helps schedule volunteer groups and individuals by communicating with volunteers and preparing monthly and yearly volunteer calendar
- Confirms volunteer commitments via email phone and mail
- Communication
- Communicates with clients for multiple programs via phone email etc.
- Keeps record of all client communication
- Acts in a professional manner
- Client onboarding and updating
- Works with clients to sign them up for programs by answering questions and completing new client forms
- Updates existing client information as needed
- Enters client information into Management Information System QuickBooks Microsoft Office documents and/or Google Workspace documents; ensuring accuracy of information
- Provides time-off coverage and overflow duties for kitchen employees including the Kitchen Coordinator and Kitchen Lead
- Complies with Federal State and local rules and regulations regarding food safety and quality standards.
- Demonstrates knowledge of food sanitation by correctly answering questions completion of an approved food safety course and by actions
- Prepare and serve the weekday lunch meal the evening meal and/or the Saturday lunch meal
- Oversees volunteers which change for each meal service
- Adheres to all Community Kitchen Policy and Procedures including those related to:
- Food preparation and safety
- Cleanliness of facility
- Setup of kitchen and dining area
- Gleaning (food donations)
- Recycling and waste
- Cleanup and end-of-shift duties
- Security of facility
- Pick up receive store and inventory perishable and nonperishable food items bought donated or gleaned for the Kitchen
- Adheres to all Personnel Policies and Procedures
- Acts in a professional manner reflecting the mission of The Community Kitchen
- Maintains a peaceful environment in the facility
- Associate degree or equivalent education or minimum of 2 years related work experience
- Computer competency is required
- Proficient in business-related technology including Microsoft Office and Google Workspace
- Ability to work both independently and in a team setting
- Able to work with a minimum amount of supervision and guidance
- Strong verbal and written communication skills are required
- Attention to detail is required
- Ability to work with interruptions while maintaining accuracy and completing tasks by deadlines
- High degree of confidentiality is required. Must maintain confidentiality of client financial and agency information and other information as instructed.
- Excellent interpersonal skills are essential
- Must be able to relate to and work effectively with a variety of groups individuals and clients with diverse needs
- Must be able to interpret follow and train others in health and safety practices and procedures applicable to The Community Kitchen
- Able to work with interruptions while maintaining food safety and safety in the kitchen and facility
- Must be able to stand for extended periods of time
- Must be able to lift and carry 30 pounds frequently and up to 50 pounds infrequently
- Must be able to operate kitchen equipment such as stoves slicers dishwashers mixers etc. and explain proper operation and use to many different volunteers
- Must be able to drive company van to pick up food donations
- Certified or able to pass food certification course (ServSafe) to assure compliance with federal and state regulations regarding health and safety guidelines
- Special Requirements
- Must possess a valid Iowa state drivers license and own and operate a motor vehicle (car)
- Must have a good driving record and be insurable to drive company vehicle
- Work Environment:
- While performing the duties of this job the employee may be in contact with clients or members of the public who may be upset distressed confused or experiencing difficult circumstances.
- Tasks are regularly performed without exposure to adverse environmental conditions.
- Work is normally performed in an office environment. Headaches eyestrain carpal tunnel and related occupations hazards associates with computer work reflect most common potential for injury.
- The noise level in the work environment is usually moderate.
- Exposure to hot surfaces sharp utensils kitchen equipment wet or slippery floors cleaning products steam food products and temperature changes.
- Pre-Employment
- Applicant will be subject to post offer pre-employment drug and physical testing reference checks as well as a criminal background check.
Community Kitchen participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Required Experience:
Junior IC
About Company
Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications. The Human Resource Office is organized under the County Board of Supervisors and provides services to the County Government Offices and employees. HR admini ... View more