Administrative Hearings Support Worker

The Illinois Department of Children and Family Services is seeking an organized professional and energetic individual to serve as Administrative Hearings Support Worker. Under direction this position will perform a variety of complex specialized clerical support services for the Administrative Hearings Unit. As part of the review team this position will maintain responsibility for data capture and tracking of approximately 30% of expungement appeals. The position will receive incoming appeals and search database for open case or previous case now closed related to new appeal. This position will also perform preliminary reviews on appeals to ensure compliance with Department rules and procedures and will prepare and maintain highly specialized records on mediation sessions and fair hearings. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Departments operations. DCFS offers a competitive compensation plan excellent benefits and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

• Serves as Administrative Hearings Support Worker
• Performs preliminary reviews on appeals to ensure compliance with Department rulesand procedures
• Prepares and maintains highly specialized records on mediation sessions and fairhearings
• Maintains system for receiving and docketing hearing requests
• Keyboards orders of dismissals and sends by certified mail to appellant or appellants attorney with copy by regular mail to caseworker or supervisor while maintaining copyin file
• Serves as backup in answering phones and greeting walk-ins
• Performs other duties as required or assigned which are reasonably within the scope ofthe duties enumerated above

• Requires knowledge skill and mental development equivalent to completion of high school
• Requires 2 years of office experience
• Requires ability to keyboard accurately at 45 wpm

• Requires ability to pass a background check
• All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting every effort from receiving hotline calls to reaching family reunification or foster care and adoption children and families are our focus.

As a State of Illinois Employee you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health Life Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • Personal Sick & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP) Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI BillTraining/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: Hours: Monday-Friday 8:30am-5:00pm
Headquarter Location: 1 N Old State Capitol Plz Springfield Illinois 62701
Work County: Sangamon
Agency Contact: Lily Koehl
Email:
Posting Group: Office & Administrative Support

PUC#:

This position DOES NOT contain Specialized Skills (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

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