Administrative Director, Ambulatory Operations

Leadership Strategy and Planning:

• With the chairs chiefs and nursing leaders develops recommends and implements financially viable business and organizational models that balance and align the interests of designated specialties various business units clinical disciplines and providers to achieve maximum flexibility for program development.

• With the chairs chiefs and nursing leaders leads the strategic growth of assigned service lines formulating and gaining approval for strategic business plans and objectives. Working with specialties chairs chiefs nursing leaders Nemours leadership planning marketing and business development team:

  • Identifies develops and implements new and enhanced existing outpatient clinical programs and services to achieve growth goals

  • With business development develops specialties outreach strategic plans

  • Ensures that strategic and program planning for specialty initiatives are linked to operational and capital budgeting processes as well as facilities development and long-range master planning

• With marketing establishes marketing and promotional programs that enhance awareness and preference for specialty programs and clinical services among key customer constituencies.

• Works collaboratively with specialties chairs chiefs and nursing leaders in the development communication and implementation of goals and objectives at all campus and satellite locations in North that goals are in alignment with the corporate strategies.

• Establishes a cooperative working relationship with the practice and partner hospital management teams to advance the goals of the practice and partner hospital as they relate to each specialty.

• Responsible for developing and maintaining professional relationships with community and health agencies and partner institutions.

Operations and Financial Management:

• Works with the specialties chairs and chiefs to provide administrative and operational oversight of all divisions programs and sites organized within the specialties.

• In collaboration with the specialties Chairs and Division Chiefs develops monitors and meets the operational and capital budget financial goals for all areas of responsibility encompassed by service lines.

• In collaboration with the specialties leaders and its leadership team recommends a sufficient number of qualified/competent persons and other resources (including space) to provide necessary services support all sites and initiatives and to accommodate planned growth.

• Develops interprets and implements policies and procedures that guide and support the provision of services.

• Collaborates effectively with providers and clinical teams to deliver quality care in a family-centered model in a cost-effective and efficient manner. Monitors clinical operations and quality improvement initiatives including compliance with established efficiency benchmarks including charge capture and delays RVU productivity chart documentation etc.

• Participates in the organizations service excellence and continuous improvement mission.

• Responsible for the coordination and integration of intradepartmental and interdepartmental services

• Communicates with physicians and other providers to determine effectiveness of the service delivery system of the various departments that support providers activity.

• In collaboration with nursing leadership assures that the providers divisions programs and all areas of responsibility understand the clinics programs on Safety Management Quality Assurance and Improvement and their role in each program.

• Communicates effectively with the specialties Chairs/Chiefs Site Practice Administrator CMO and VP Florida Practice Administrator to review issues and update on progress towards meeting established personal site and enterprise goals. As appropriate identifies problems in the area of responsibility and resolves or presents recommended actions to FL Site Practice Administrator Department Chair CMO and VP Florida Practice Administrator.