Administrative Associate

Agency

Adult Correction

Division

COO - OPS - Institutions Operations

Job Classification Title

Administrative Associate II (S)

Position Number

Grade

NC02

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14000 employees. It is responsible for safeguarding and preserving lives and property through prevention protection and preparation as well as the care custody and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody healthcare and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration Health Services Rehabilitation & Reentry Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

The primary purpose of this position is to serve as the office coordinator for the Diagnostic Services Branch.

This position provides administrative and clerical support to ensure the efficient operation of the branch.

Responsibilities include performing general office duties; preparing typing and proofreading reports submitted to sentencing courts and other correspondence; assisting with the preparation of materials for trainings meetings and audits conducted by Diagnostic Specialists; collecting and maintaining data; managing and organizing electronic files within the I-drive; operating standard office equipment; answering and directing telephone calls; taking accurate messages; and providing additional administrative support to the Diagnostic Services Branch as needed.

Proofread documents for accuracy grammar punctuation spelling formatting and typographical errors to ensure a high level of quality and professionalism.

Maintain a high level of accuracy attention to detail and organization while managing multiple assignments and meeting established deadlines.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $31200.00 - $51249.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Documented experience with verbal and written communication skills including professional telephone etiquette and exceptional customer service.
• Documented advanced computer proficiency and working knowledge of Microsoft Office Suite and other standard business software applications.
• Documented ability to prepare edit format and produce a variety of correspondence reports forms and other documents using advanced word processing skills.

The Diagnostic Services Branch is the Section of Prisons operation responsible for monitoring and providing staff support to the six diagnostic centers and ensuring their compliance with policy and procedure. A major facet of this obligation is to interpret policy and the General Statues as they relate to the processing of newly admitted offenders in the custody of the Division of Adult Correction. The diagnostic centers are located in various parts of the state and are charged with the processing and assignment of all offenders sentenced to the custody of the Division of Adult Correction and the processing of all safekeepers. The branchs supportive role includes staff training providing policy and procedural instructions review of electronic files and formal annual center evaluations. The branch provides information regarding the number of admissions days in processing and other statistics when requested to do so. The primary function of the Diagnostic Service Branch is the direct management of the Presentence Diagnostic Program (PSD). We also provide oversight and training with regards to required DNA testing of all felon offenders and appropriate misdemeanants for the Division of Prisons.

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees. Visit the website for State Benefits.

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC) please visit us at our website.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.
• If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the night before closing date.
• Applicants may be subject to a criminal background check.
• If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
• The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent Detect and Respond to Prison Rape. Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader).
• Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
  • For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

    Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

    Veterans and National Guard Preference

    • Applicants seeking Veterans Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
    • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.
    • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

    ADA Accommodations

    Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment NCDAC will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

    Minimum Education and Experience

    Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

    High school or General Educational Development (GED) diploma and one year of administrative experience;

    -OR-

    An equivalent combination of education and experience.

    EEO Statement

    The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

    Recruiter:

    Silvia Moore Grice-Sugg
    

    Email: