Administrative Assistant
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Job Summary
Reeves Lavallee P.C. is a fast-paced family law and civil litigation firm in Massachusetts and were looking for an Administrative Assistant who runs on precision. This is the role that keeps the office moving: a daily task list executed without reminders documentation that stays accurate under volume and a client experience that feels calm and professional from the first hello.
Youll support attorneys and staff by owning the details most people overlook. The right person is quick with technology fast to learn new systems and proactive about spotting what needs doing before being asked. You take confidentiality seriously you follow directions the first time and you treat accountability as a standard rather than a stretch goal.
If you do your best work inside a clear system and take pride in getting things right youll fit well here.
Reeves Lavallee P.C. is a Worcester-based family law and civil litigation firm known for high standards professional excellence and complete dedication to client care.
Our core values are STEWARD:
- Stewardship and Integrity Always do the right thing even when no one is watching. Act with sound judgment professionalism and ethical responsibility in all matters entrusted to you.
- Transparency and Honesty Take ownership of mistakes communicate truthfully learn from experience and apply improvements moving forward.
- Excellence with Compassion Approach every task with care patience and a commitment to continuous improvement. Treat colleagues and clients with respect while striving for high-quality outcomes.
- Work with Focus Give full attention to the task at hand and follow it through to completion. Minimize distractions and manage responsibilities efficiently and responsibly.
- Accountability and Responsibility Be accountable to clients colleagues and yourself. Own your actions correct errors promptly and move forward constructively.
- Reliability and Adherence to Deadlines Meeting deadlines and honoring commitments are critical to team success.
- Diligence in a Drama-Free Environment Maintain a professional respectful workplace. Avoid gossip escalate concerns appropriately and contribute positively to team culture and morale.
We guarantee clients consistent communication timely updates and reliable support throughout their legal matter. Our team members are expected to uphold these values daily and contribute to a professional environment where excellence responsibility and respect define the culture.
Front Desk and Client Support
- Run the full daily FOH task list including reception coverage message handling and coordination with attorneys and paralegals.
- Greet clients professionally and keep a calm organized presence making sure every visitor follows check-in procedures.
- Answer phones promptly route calls accurately and capture complete messages with proper internal documentation.
- Keep the waiting area polished and uphold the firms standard for client experience.
Administrative Workflow Execution
- Complete all assigned daily tasks on schedule without reminders.
- Handle incoming and outgoing mail: scanning labeling organizing physical and digital files and routing everything to the right place.
- Maintain a clean digital organization in MyCase and Google Drive including file naming uploading and task management.
- Support attorneys by preparing packets printing documents and completing clerical work as assigned.
- Track attorney calendars client appointments and next steps to keep daily operations running smoothly.
Office Operations
- Keep office supplies FOH materials and printing resources stocked and ready.
- Assist with document preparation copying scanning mailing and data entry.
- Support management on administrative projects that demand accuracy and on-time delivery.
- Protect confidentiality and follow firm procedures without exception.
Required
- At least 1 year in a professional office environment.
- Proven ability to follow detailed instructions and execute structured workflows.
- Strong attention to detail accuracy and time management.
- Excellent written and verbal communication.
- High comfort with computers and cloud systems and the ability to learn new software quickly.
- Professional demeanor reliability and punctuality.
- Ability to juggle multiple tasks in a fast-paced setting without losing accuracy.
- A commitment to accountability including owning mistakes and correcting them.
Preferred
- Experience in a law firm medical office financial office or other regulated environment.
- Familiarity with MyCase Google Workspace or similar case management platforms.
- Strong customer service background.
Not a Good Fit For
- Anyone who struggles with deadlines multitasking or consistent attendance.
- People who need repeated reminders to finish tasks.
- Benefits (standard package) All of this is automated and you will manage your benefits yourself on a website.
- After 90 days: 401k Plan: with a 3.5% employer match and a 1-year vesting period.
- After 60 days: Medical Dental and Vision Insurance: Fully employer-paid for Plans: Aetna D1 MetLifeVision PPO Aetna DMO. Enhanced plans are available at your own expense. Coverage is available for Employee 1 Employee Children or Family (employee-paid).
- Life Insurance and AD&D: 1x annual pay: Fully employer paid.
- Commuter Benefits: Optional. (Pay for parking/commuting with pre-tax dollars)
- After 60 days: Health Savings Account/Flexible Spending Account: Available.
- Supplemental Life Insurance & Disability Coverage: Employee-paid.
- After one year you will receive paid holidays: 11 paid holidays following the Worcester court holiday schedule.
- Vacation: On your first-year anniversary: One week of prorated earned vacation is available. On your third-year anniversary and every subsequent anniversary 80 hours is provided. Up to 10 days of rollover allowed.
Required Skills:
Responsibilities Front Desk and Client Support Run the full daily FOH task list including reception coverage message handling and coordination with attorneys and paralegals. Greet clients professionally and keep a calm organized presence making sure every visitor follows check-in procedures. Answer phones promptly route calls accurately and capture complete messages with proper internal documentation. Keep the waiting area polished and uphold the firms standard for client experience. Administrative Workflow Execution Complete all assigned daily tasks on schedule without reminders. Handle incoming and outgoing mail: scanning labeling organizing physical and digital files and routing everything to the right place. Maintain a clean digital organization in MyCase and Google Drive including file naming uploading and task management. Support attorneys by preparing packets printing documents and completing clerical work as assigned. Track attorney calendars client appointments and next steps to keep daily operations running smoothly. Office Operations Keep office supplies FOH materials and printing resources stocked and ready. Assist with document preparation copying scanning mailing and data entry. Support management on administrative projects that demand accuracy and on-time delivery. Protect confidentiality and follow firm procedures without exception. Qualifications Required At least 1 year in a professional office environment. Proven ability to follow detailed instructions and execute structured workflows. Strong attention to detail accuracy and time management. Excellent written and verbal communication. High comfort with computers and cloud systems and the ability to learn new software quickly. Professional demeanor reliability and punctuality. Ability to juggle multiple tasks in a fast-paced setting without losing accuracy. A commitment to accountability including owning mistakes and correcting them. Preferred Experience in a law firm medical office financial office or other regulated environment. Familiarity with MyCase Google Workspace or similar case management platforms. Strong customer service background. Not a Good Fit For Anyone who struggles with deadlines multitasking or consistent attendance. People who need repeated reminders to finish tasks.
