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Administrative Assistant

Brain Injury Solutions

Job Location:

Roanoke, VA - USA

Yearly Salary: USD 40000 - 42000

Posted: 29 September 2026 (Yesterday)

Application Deadline: 27 December 2026

Vacancies: 1 Vacancy

Job Summary

Administrative Assistant

Reports To: Director of Operations & Administration
FLSA Status: Non-Exempt
Employment Status: Full-Time
Salary Range: $
Location: On-site at 3904 Franklin Rd. Suite B Roanoke VA 24014

Applications will be accepted through September 30 2026 or until filled.

Join Our Team:
Brain Injury Solutions is seeking a professional organized adaptable and detail-oriented Administrative Assistant to support the daily operations of our nonprofit organization during the hours of 8:30am-4:30pm Monday-Friday. This role is ideal for someone who enjoys helping others managing multiple priorities and serving as a welcoming first point of contact for clients visitors and staff. The Administrative Assistant plays a key role in supporting agency programs office operations and administrative functions that help advance our mission.

What Youll Do:

Front Office & Reception:

Answer and direct incoming phone calls.
Welcome visitors clients and community partners.
Respond to general inquiries and provide appropriate referrals.
Maintain a professional and welcoming office environment.

Administrative Support:

Prepare proofread and distribute correspondence and documents.
Maintain organized electronic and physical filing systems.
Enter and manage data in spreadsheets databases and tracking systems.
Support program staff with client files reports forms and documentation.
Handle incoming and outgoing mail and shipments.
Perform occasional errands including post office runs and supply pickups.
Monitor office supply inventory and coordinate orders.

Program & Compliance Support:

Assist with administrative and program documentation.
Request track and maintain authorized medical records and related documentation.
Support leadership and staff with reports packets and special projects.
Provide assistance with new hire/board member onboarding activities trainings meetings and agency events.

What Were Looking For:

Required Qualifications:

High school diploma or equivalent.
Strong computer skills including proficiency with Microsoft Office and the ability to learn new systems as applicable.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to prioritize multiple tasks and work independently.
Ability to maintain confidentiality and exercise sound judgment.
Valid drivers license with satisfactory driving record.
Current Virginia Notary Commission.
Current CPR/First Aid certification (or the willingness to obtain certification at the agencys expense).

Preferred Qualifications:

Experience in an administrative clerical or office support role.
Experience working in a nonprofit healthcare human services or community-based setting.
Customer service mindset with a positive and professional attitude.
Ability to work collaboratively in a team-oriented environment.

Physical Requirements:

Ability to perform office-related tasks including sitting standing walking and reaching.
Ability to travel as needed including to staff meetings in Wytheville every quarter.
Ability to lift and/or move up to 50 pounds with or without reasonable accommodation.

Why Work With Us
At Brain Injury Solutions were dedicated to making a meaningful impact in the lives of the individuals and communities we serve in Virginia. Since 2001 our team has brought together passion professionalism and purpose working together to deliver exceptional services while supporting each other every step of the way. While our main office is based in Roanoke Virginia our staff are embedded in the communities they serve extending our impact across more than 16000 square miles throughout the region.

Employment Philosophy:
We believe that our agencys success depends on the success of our people. To support that:

We invest in ongoing training and professional development.
We provide regular performance feedback and growth opportunities.
We strive to promote from within wherever possible.
We offer competitive compensation and a comprehensive benefits package.
We foster a workplace culture rooted in respect wellbeing and shared purpose.

Benefits: Were committed to supporting the people who support others. Our benefits include:

Physical Health and Mental Wellness:

Health and dental coverage.
Supplemental insurance options and health savings/flexible spending accounts.
EAP for all employees.
Paid mental health time.
Employee wellness challenges.
Paid bereavement leave.

Financial Wellness:

Retirement plan option with employer match.
Paid time off (PTO) and paid holidays including a floating holiday.
Paid volunteer time.
Financial counseling.
Mileage reimbursement.
Cell phone reimbursement.
Tuition discount through a partner university.
Employer-paid disability leave and life insurance.

Work-Life Flexibility:

Remote and hybrid work options (where applicable).
Flexibility that increases with years of service.

Supportive Culture:

Professional growth and development opportunities.
Inclusive collaborative team environment.
Technology and office equipment provided for all positions.

To Apply or Inquire: Email your resume to Kathie King at .

Brain Injury Solutions provides equal employment opportunities to all employees and applicants and will provide reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need a reasonable accommodation during the application or interview process please contact Kathie King Director of Operations & Administration at .

Required Experience:

Junior IC

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