Administrative Assistant (Part Time)

Payrate is $18.00 an hour

Catholic Charities of Baltimore Annas House is currently seeking a Part Time Administrative Assistantwho will facilitate the efficient operation of the assigned area by performing a variety of clerical and administrative tasks. The work schedule is Monday - Thursday and some Fridays 9:00am - 2:00pm.

Annas House is a supportive housing program offering emergency shelter and project-based housing with an array of services for families experiencing homelessness in Hartford County. We provide safe shelter daily meals and casework support for those in need. As a supportive housing program for families experiencing homelessness Annas House is much more than just a safe place to sleep. Our goal is to effective positive changes in the families we serve by providing supportive services.

JOB DUTIES & RESPONSIBILITIES:

• Serves as the primary contact for clients visitors and volunteers ensuring professional trauma-informed confidential and welcoming support.
• Manages incoming calls by screening routing transferring and escalating inquiries to ensure timely accurate and efficient client support.
• Maintains organized current and accessible filing systems in accordance with assigned procedures and recordkeeping expectations.
• Retrieves information from records email minutes and related documents; prepares accurate summaries data and reports within requested timeframes.
• Monitors and resolves administrative inquiries ensuring responses are accurate complete and provided within a reasonable timeframe.
• Coordinates travel meetings and appointments for managers or supervisors ensuring logistics are confirmed communicated and completed efficiently.
• Schedules coordinates tracks and documents required training for managers and staff supporting timely completion and compliance with deadlines.
• Maintains office supplies and coordinates equipment maintenance to ensure resources are available functional and support daily operations.
• Tracks expenses and petty cash; prepares and processes invoices check requests field expense vouchers and related documents in accordance with budget and reporting requirements.
• Plans and supports special events ensuring details are coordinated deadlines are met and activities are completed within budget expectations.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

• High school diploma or GED.
• Four years of experience in an administrative role or equivalent combination of education and experience.

REQUIRMENTS & ABILITIES:

• Demonstrates excellent verbal and written communication skills ensuring clarity and effectiveness in all interactions.
• Exhibits exceptional relational and customer service skills building strong connections and providing top-tier service.
• Displays excellent organizational skills and meticulous attention to detail ensuring accuracy and efficiency.
• Possesses a foundational understanding of clerical procedures and systems including managing Outlook calendars email and recordkeeping.
• Demonstrates accountability by working independently requiring minimal direction or supervision.
• Acts with discretion tact and professionalism in all situations maintaining confidentiality and integrity.
• Requires proficiency in using computer systems and software to perform job function including but not limited to basic Windows PC web browsing (i.e. Chrome Internet Explorer etc.) and Microsoft Outlook. Knowledge of other Microsoft Office applications such as Word Excel PowerPoint Teams and OneDrive is preferred.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Remaining in a stationary position which may involve standing or sitting for extended periods as required to complete tasks or duties associated with the role.
• Adjusting or moving objects up to 20# in all directions which may include lifting carrying pushing pulling or repositioning items as necessary to perform job duties.
• Engaging in communication with others to exchange information which may involve speaking listening writing or using electronic communication methods to ensure clear and effective understanding. This includes both verbal and non-verbal interactions with colleagues clients or external parties.

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Parental leave

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety empowerment healing and self-care and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer

Required Experience:

Junior IC