Administrative Assistant

We are seeking a warm friendly highly-organized Administrative Assistant to serve as a vital connection point for our customers visitors and internal team. This role keeps our values and culture front and center in every interaction delivering service with empathy professionalism and a here to help spirit.

JOB DUTIES AND RESPONSIBILITIES:

• Be the first voice of the company answering all incoming calls with urgency and care via a multi-line phone system.

• Greet and assist visitors while maintaining a clean and welcoming reception area.

• Serve as an internal go-to for general questions and support across departments

• Coordinate mail handling office supply inventory and onboarding kits for new hires.

• Support internal meetings and events including catering coordination and onsite logistics.

• Manage contact lists company records and employee recognition programs.

• Maintain organized digital and paper files ensuring easy access and accuracy.

• Provide communication support for employee life events and internal newsletters.

• Help manage the companys fleet accounts printer/copier needs and general office operations.

• Handle sensitive information with a high level of discretion and confidentiality.

• Jump in with a helpful hand wherever needed to keep the office running smoothly.
  

EDUCATION AND EXPERIENCE:

• High school diploma or GED required; 5 years of administrative experience strongly preferred.

• Tech-savvy with proficiency in Microsoft Office and the ability to learn new tools quickly

KNOWLEDGE SKILLS AND ABILITIES:

• Friendly team-oriented attitude with a joyful and professional demeanor.

• Exceptional communication organizational and multi-tasking skills.

• Proactive problem-solving and ability to stay calm under pressure.

• Discretion integrity and sound judgment when handling confidential information.

JOB COMPETENCIES:

Attention to Detail: Follows established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.

Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.

Communication Skills: Presents ideas concepts and information effectively and clearly through the spoken and written word; actively listens; communicates comfortably with various audiences; responds effectively to questions; prepares clear concise and effective written communications; displays strong grammatical spelling composition and proof-reading skills.

Customer Focused: Commits to meeting the needs and expectations of the organizations internal and external customers; delivers a high level of customer service; searches continually for ways to increase employee and customer satisfaction (i.e. customer feedback).

Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations frequent change delays or unexpected events; maintains objectives amidst shifting priorities.

Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose enthusiasm and a can-do attitude.

Execution: Manages multiple projects and effectively prioritizes tasks responsibilities and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.

Relationship Management: Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.

Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports teams decisions; contributes to the teams efforts.

Thrive is an Equal Opportunity Employer.