Administrative Assistant-Medical Billing

Outpatient Opioid Treatment Program (OTP)

Now Hiring: Administrative Assistant - Medical Billing

Our Team:

Providence Comprehensive Treatment Center (CTC) located in Providence RI is part of Acadia Healthcares Comprehensive Treatment Centersthe nations leader in medication-assisted treatment (MAT) for individuals seeking recovery from Opioid Use Disorder. We provide a continuum of care that includes Medication-Assisted Treatment (MAT) Office-Based Addiction Treatment (OBAT) Intensive Outpatient Programs (IOP) and mobile treatment units. Our approach to holistic addiction care extends beyond clinical treatment incorporating recovery coaching community outreach and partnerships to ensure patients receive comprehensive patient-centered support.

Full Time Hours: Mon-Fri 5:30am-2:00pm

Our Benefits:

• Semi-Annual Bonus Program
• Medical Dental and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunityfor growth that is second to none in the industry

Transforming Lives with Community & Compassion:

With 14 outpatient opioid treatment programs (OTPs) across Rhode Island and Massachusetts were breaking down barriers to care and supporting long-term recovery. Our CTC clinics partner with nursing homes justice systems and community groups to provide holistic patient-centered care. From wellness initiatives and holiday celebrations to yoga and animal therapy we foster a supportive environment for healing and whole-person well-being.

Your Job as an Administrative Support/Medical Biller:

The Administrative Support/Medical Biller role will perform routine administrative functions such as preparing correspondence and reports scheduling appointments organizing and maintaining paper and electronic files or providing information to patients or visitors. The Administrative Support/Medical Biller may work with patients to secure billing information reconciling billing reports and verifying insurance for patients.

Job Responsibilities:

• Establish maintain and retrieve general files for clinic or department.
• Manage and coordinate administrative programs or office activities.
• Use computer software to create spreadsheets manage databases and prepare presentations reports and documents.
• Answer telephones takes messages or transfer calls.
• Schedule appointments and update calendars.
• Assist in arranging staff meetings handle incoming/outgoing mail and faxes prepare memos invoices or other reports.
• Maintain databases and filing systems whether electronic or paper.
• Perform basic bookkeeping as needed.
• May work with patients to secure billing information reconciling billing reports and verifying insurance for patients.
• Perform duties using specific knowledge of medical terminology and clinic procedures.

Compensation for roles at Providence CTC varies depending on a wide array of factors including but not limited to the specific location role skill set and level of experience. ProvidenceCTC provides a reasonable hourly range of compensation for roles that may be hired in Rhode Island as set forth below.

Role Location: Rhode Island

Calculated Salary Range for therole: $19.66-22.61 per hour

Where Passion Meets Purpose. Join Our Team!

Your Education Skills and Qualifications:

• High School Diploma or GED equivalent is required.
• 2 years of experience in medical billing and coding required. Experience in mental health or addiction treatment clinics would be a strong advantage.
• Knowledge of administrative processes and systems such as word processing and spreadsheet software managing files and patient records.
• Knowledgeable in handling insurance claims including Medicare Medicaid and private insurers as well as dealing with issues such as claim denials and appeals.
• Precision in coding and entering patient data is key to preventing errors in billing and ensuring proper reimbursement.
• Ability to resolve billing issues including identifying and addressing coding errors disputed claims and underpayments.
• Ability to communicate effectively with patients providers and insurance companies to clarify billing issues or discrepancies both verbally and in writing.
• Understanding of HIPAA regulations to ensure that patient information is handled securely and confidentially; high discretion with confidential information.
• Ability to handle multiple tasks keep track of numerous patient records and meet deadlines.

Ideal Skills & Traits:

• Patient Advocacy: Often MAT patients may face challenges with insurance or financial matters. The billing specialist should be compassionate and able to advocate on behalf of patients to ensure they receive the appropriate coverage and care.
• Familiarity with MAT Protocols and Guidelines: The billing specialist should understand how Medication-Assisted Treatment works including services like opioid substitution therapy (e.g. methadone buprenorphine) and how these treatments are billed differently from other medical services
• Technology Savvy: Proficiency in using electronic health records (EHR) systems and other relevant healthcare technologies.
• Work Environment: Must be comfortable working in an opioid treatment program (OTP) recovery environment

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individuals characteristics protected by applicable state federal and local laws.

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