Administrative Assistant II Student Accessibility Services

Summary of Duties and Responsibilities:

Are you looking for a position where you get to work with a team that helps people Are you looking to work in a strong collaborative team environment

If so Student Accessibility Services (SAS) with Iowa State University is currently seeking applicants for an Administrative Assistant II!

Student Accessibility Services works with students with documented disabilities. Our staff reviews medical documentation to determine eligibility for academic housing facilities assistance animals and dining accommodations.

What Youll Do:

As an Administrative Assistant II you will provide administrative support for SAS. This will include:

• Managing and maintaining the department email account.

• Establishing and maintaining protocols to collect and distribute information from each area of the office for staff meeting agendas.

• Communicating with outside parties who require escalated meetings with senior staff handling all non-routine correspondence to ensure clarity in meeting types and connecting outside parties to the correct staff member.

• Coordinating and managing incoming calls emails and visitors to the SAS office.

• Ordering office and program supplies for SAS along with processing P-card/T&H card transactions.

• Coordinating and organizing staff onboarding tasks including onboarding schedules ordering nametags business cards etc.

• Communicating with other ISU departments to ensure coordination across campus.

• Managing the offices administrative processes including scheduling appointments regularly prioritizing and arranging meetings for office staff maintaining confidential records and organizing files related to accommodations.

• Managing and coordinating invoicing travel arrangements room reservations and inventory of office supplies.

• Serving as the main backup to the Exam Accommodations Center (EAC) Coordinator and front desk student worker staff at the Student Accessibility Services main office.

• Supporting in creating coverage plans for EAC reception staff and coordinators as needed for absences leaves or high-demand service periods.

The successful candidate for this position will also oversee hiring and onboarding of student employees for SAS and the EAC. They will supervise all student staff for reception along with handling any elevated cases that arise. Other tasks that this individual will perform are generating and analyzing reports and providing coordinators with information they may need. They will also assist with data management and reporting tasks such as compiling statistics that will help in decision-making processes.

Preferred Qualifications:

• Experience in an administrative role; preferably in an educational setting.

• Experience collaborating with internal partners to improve processes; ideally in an educational environment.

• Demonstrated experience in complex calendar management and scheduling.

• Demonstrated proficiency in Microsoft Office applications including Word Excel PowerPoint Outlook and Teams.

• Experience supervising and training employees.

Department Description:

Student Accessibility Services partners with students instructors and the university community to remove barriers and support equal access to university programs services and activities. We work to ensure students with disabilities have access to educational opportunities while maintaining the academic and technical standards of the university. To learn more please visit SAS.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:
To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:

Resume/Curriculum Vitae

Letter of Application/Cover Letter

Why Choose Iowa State University
Iowa State Employees enjoy comprehensive health and work-life benefits including medical and dental as well as:

• Retirement benefits including defined benefit and defined contribution plans

• Generous vacation holiday and sick time and leave plans

• Onsite childcare (Ames Iowa)

• Life insurance and long-term disability

• Flexible Spending Accounts

• Various voluntary benefits and discounts

• Employee Assistance Program

• Wellbeing program

If you have questions regarding this application process please email or call or Toll Free: 1-.

Iowa State University does not discriminate on the basis of race color age ethnicity religion national origin pregnancy sexual orientation genetic information sex marital status disability or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity 2680 Beardshear Hall 515 Morrill Road Ames Iowa 50011 Tel. email .

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.