Administrative Assistant (Hybrid)

We are seeking a detail oriented and service-driven Administrative Assistant to join our this role you will support a growing group of 80 investment bankers by managing their expense reports providing phone support coordinating travel and offering responsive thoughtful support that makes their days easier. The ideal candidate thrives on supporting others maintains professionalism under pressure consistently goes the extra mile to provide excellent customer service and brings a proactive approach to an ever-evolving service and industry.
This is more than just a task-based role were looking for someone puts the client experience at the center of everything they do.

Shift: Monday-Friday 8am-4pm MST (Hours change with daylight savings)

This role is hybrid (3 days in office 2 days remote)

What Youll Do:

• Process and review a high volume of expense reports with accuracy and care
• Provide responsive friendly solutions-focused phone and email support
• Coordinate domestic and international travel arrangements including flights hotels and ground transportation
• Respond to last minute travel requests with speed professionalism and precision
• Serve as trusted point of contact for bankers supporting their administrative needs with a focus on accuracy and customer service
• Collaborate cross-functionally to resolve issues and ensure a seamless experience for bankers
• Ensure compliance with internal policies and follow up on any discrepancies
• Identify opportunities for process improvement and enhance service quality
• Maintain confidentiality professionalism and a positive attitude in all interactions

Qualifications :

Who You Are:

• Detail-oriented and organized with a strong sense of follow-through
• Brings a positive proactive mindset and a genuine desire to help others
• Communicates with warmth clarity and professionalism always aiming to support not just respond
• Comfortable managing multiple priorities in a fast-moving environment
• Maintains discretion professionalism and a client-first attitude
• Takes ownership solves problems quickly and looks for ways to improve processes

Preferred Experience:

• Experience in customer service or administrative support in finance banking corporate support
• Familiarity with expense reporting tools such as Concur SAP or similar platforms
• Experience booking and managing domestic and international travel
• Prior experience supporting large teams or working in a fast paced environment

Additional Information :

The salary range for this role at the noted RRD location is $17.74-24.47/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education qualifications skills experience certifications proficiency performance shift location and other business needs. Typically roles follow step progressions to a target rate or set increments over time. Depending on the role in addition to the hourly rate of pay the total compensation package may also include overtime shift differential call-in and/or stand-by pay. RRDs benefit offerings include medical dental and vision coverage paid time off disability insurance 401(k) with company match life insurance and other voluntary supplemental insurance coverages plus parental leave adoption assistance tuition assistance and employer/partner discounts.

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All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer including disability/veterans

Remote Work :

No

Employment Type :

Full-time