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Administrative Assistant
Job Location:
Job Location:
Greensboro, NC - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
3 July 2026 (30+ days ago)
Posted:
Application Deadline:
30 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
At Whaley we know people are vital to our success. We offer a competitive salary and generous benefits including:
- Medical Dental and Vision
- Continuing Education
- 401k& Profit Sharing
- Paid Holidays & Vacation
- Short-Term Disability
- Long-Term Disability Insurance (company paid)
- Life Insurance (company paid)
Summary:
The Administrative Assistantprovides administrative and operational support to ensure efficiency of the West Columbia Branch operations.
Administrative Assistant Description:
The Administrative Assistantprovides administrative and operational support to ensure efficiency of the West Columbia Branch operations.
Administrative Assistant Description:
- Prioritizes new unscheduled service calls for branchs service technicians to best meet customers needs.
- Works closely with thebranch managementto coordinate technicians according to customer requests determine schedules and dispatch service calls.
- Provides technicians with any pertinent information regarding service calls.
- Opens & closes service orders for billing upon completion to ensure accuracy.
- Supports field service technicians in the field to resolve problems quickly.
- Collaborates with customers manufacturers and internal departments to determine customer needs.
- Coordinates shipping & receiving of ordered and or warranty parts.
- Generates accurate purchase orders for parts to corporate office and outside vendors.
- Communicates credit collection guidelines & resolves situations accordingly and timely.
- Generates daily monthly and quarterly reports as needed.
- Other duties as assigned by management.
Required Education and Experience
- One (1) year of experience in a dispatching role.
- 1-2 Years of Customer Support experience
- High School diploma or equivalent.
Skills and Abilities
- Ability to work independently.
- Strong Windows based computer skills including Microsoft Word & Excel.
- High level of accuracy: ability to collect and prepare data for reports.
- Strong attention to detail
- Ability to answer high volume incoming customer calls and balance multiple priorities.
- Ability to effectively resolve customer issues.
- Stellar interpersonal verbal and written skills.
FIND YOUR NEXT FAVORITEWORK HOME!!
Visit the Whaley Careers and grow with us.
qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Visit the Whaley Careers and grow with us.
qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Required Experience:
Junior IC
About Company
From installs and commercial kitchen equipment repair to manufacturer-recommended maintenance, Whaley Foodservice keeps your equipment running better, and longer. We’re in it for the long haul.
