Administrative Assistant Family Shelter DS

Division: Health Housing and Homeless Solutions

Reports To: Program Director

Location: Family Shelter Site

Status/Hours: Full-time Monday Friday 9:00 am 5:00 pm

Salary Range: $40000 - $40000

Program Description

Brooklyn Community Services (BCS) operates family shelters providing safe supportive and dignified transitional housing for families with children experiencing homelessness. Our shelter programs are guided by a trauma-informed strengths-based philosophy and offer a comprehensive continuum of servicesincluding case management housing placement recreation and supportive programmingto help families achieve stability and permanent housing as quickly as possible. All shelter staff are expected to uphold BCSs commitment to equity cultural humility and client-centered care.

Position Overview

The Administrative Assistant provides comprehensive administrative and clerical support to the shelters leadership team and operations. This role is a key point of organizational coordination ensuring smooth day-to-day office functioning accurate record maintenance and timely communication across departments.

Key Responsibilities

Administrative and Office Support

• Manage front office operations including phones mail filing supplies and visitor reception.

• Schedule and coordinate meetings appointments and room reservations for shelter leadership.

• Prepare correspondence memos reports and presentations as requested.

• Maintain organized physical and electronic filing systems for program documents personnel records and compliance materials.

• Order track and maintain inventory of office and program supplies within approved budget limits.

Data Entry and Recordkeeping

• Enter and maintain data in shelter management systems including CARES and internal BCS databases.

• Track and organize documentation related to client intake census and program activities.

• Compile data and assist in the preparation of monthly quarterly and annual reports.

• Support timekeeping and payroll documentation processes in coordination with the HR department.

General Support

• Assist Program Director and department heads with special projects and administrative tasks as needed.

• Serve as point of contact for interdepartmental communication and coordination.

• Greet and direct shelter visitors vendors and external partners professionally.

• Perform other duties as assigned.

Qualifications

• Education: High school diploma required; Associates or Bachelors degree preferred.

• Experience: Minimum of two years of administrative or office support experience preferably in a nonprofit or human services setting.

• Skills: Proficiency in Microsoft Office Suite and Google Workspace. Strong organizational written and verbal communication skills. Ability to maintain confidentiality and exercise sound judgment.

• Other: Bilingual ability (Spanish or another language spoken in the community served) a plus. Candidates will be subject to a criminal background check in accordance with applicable law including NYC Fair Chance Act requirements.

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.