Admin Assistant Clerk – Transition Assistance Program (TAP) (Hill AFB, Utah)

Admin Assistant Clerk Transition Assistance Program (TAP) (Hill AFB Utah)

We are looking for an Admin Assistant Clerk to provide administrative scheduling data entry customer service and program support for the congressionally mandated Transition Assistance Program (TAP) at Hill Air Force Base in Utah.

This is a 5-year contract 40 hours/week onsite at Hill AFB Utah.

This is a W2 role with Stage 4 Solutions. Health benefits and 401(k) are offered.

Responsibilities:

• Contact service members approaching separation or retirement and schedule required TAP appointments and classes and send reminders and communications to registered participants
• Document customer contacts appointments attendance and program activity in AFFIRST and other approved systems.
• Serve as the primary scheduler for TAP appointments and maintain the Outlook appointment calendar.
• Answer phone email and in-person inquiries regarding TAP requirements workshops and appointments and monitor TAP organizational inboxes and route inquiries to appropriate personnel.
• Create and maintain TAP workshops schedules and participant records in AFFIRST and TAP Events systems.
• Assign service members to required TAP classes tracks and appointments.
• Assemble and maintain TAP program materials and participant folders.
• Retrieve and provide TAP-related documents including vMET and DD Form 2648 to service members as requested.
• Set up classrooms training materials audiovisual equipment and IT resources for TAP workshops.
• Track attendance and maintain workshop participation records.
• Maintain accountability of government-issued computer equipment and other program assets.
• Provide front desk reception support greet visitors answer calls and direct customers to appropriate resources.
• Ensure required forms and documentation are completed and maintained accurately.
• Support Emergency Family Assistance Center (EFAC) operations when activated.
• Maintain confidentiality of sensitive personal information and records in accordance with Privacy Act and CUI requirements.

Requirements:

• 6 months of administrative scheduling customer service or data entry experience in a military environment.
• Experience with military protocol and Air Force terminology
• Proficiency with Microsoft Office applications including Word Excel Outlook and Microsoft Teams.
• Experience in maintaining accurate records and documentation managing multiple priorities simultaneously and providing customer service to a diverse customer population
• MUST be a U.S. citizen
• Must be able to successfully pass a federal background investigation and obtain and maintain a Common Access Card (CAC).

Please submit your resume to our network at (please apply to the Admin Assistant Transition Assistance Program (TAP) (Hill AFB Utah) position).

Please feel free to forward this project opening to others you think may be interested.

Stage 4 Solutions is an equal opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on job requirements and candidate qualifications without regard to race color religion national origin gender identity age disability marital status genetic information veteran status or other legally protected characteristics.

Compensation: $15/hr - $20/hr

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