Acquisition Specialist

About Us

Ancira Auto Group is a family-owned automotive dealer group known for our commitment to excellence integrity and customer serviceand for supporting our employees with strong leadership growth opportunities and a collaborative team environment.

Job Description

Ancira Winton Chevrolet is seeking a motivated and customer-focused Acquisition Specialist to join our team. This role is responsible for responding to online and in-person customer inquiries related to vehicle trade-ins and acquisition opportunities with the goal of delivering exceptional service and driving successful acquisition outcomes.

The Acquisition Specialist is paid on a draw plus uncapped commission structure with performance bonuses tied to accuracy responsiveness and results. This role partners closely with the Pre-Owned Sales Manager Sales BDC Team Service Department and on-site Collision Center to identify and capitalize on acquisition opportunities.

Schedule: Monday-Friday 8:30 am- 6:00 pm some Saturdays required

Compensation

• Draw commission (uncapped)
• Performance-based bonuses
• Expected annual earnings of $60000 based on minimum performance standards

Benefits

• Health Dental & Vision Insurance
• Disability Insurance Life Insurance and Mental Health Care
• Paid Time Off
• Paid Holidays
• 401k with Employer Match
• Employee Discounts
• Employee Assistance Program

Key Responsibilities

• Provide exceptional customer service by actively listening to and addressing customer inquiries related to trade-ins vehicle values and acquisition opportunities
• Respond accurately and promptly to online and in-person customer inquiries
• Conduct thorough vehicle walk-arounds with customers
• Prepare accurate vehicle acquisition offers with management guidance
• Guide customers toward the best available outcomes based on their needs
• Utilize company-provided technology to establish vehicle values and track interactions
• Collaborate with Sales BDC Pre-Owned Sales Service and Collision Center teams to maximize acquisition opportunities
• Maintain organized workflows and adhere to team principles and safety protocols

Qualifications

• Experience in Customer Service Retail Sales Service Advisor Automotive Sales Pre-Owned Sales Recon or Automotive Service preferred
• Quality-minded coachable and results-driven mindset
• Strong communication and interpersonal skills
• Ability to build trust and long-term customer relationships
• Organized detail-oriented and comfortable using technology
• Valid drivers license with ability to meet insurability requirements
• Must be legally eligible to work in the United States
• Ability to pass pre-employment and random drug testing
• Bilingual English/Spanish a plus but not required

EOE