ACH Operations Specialist

Job Description Summary

The ACH Operations Specialist manages the daily processing windows of ACH file addition the ACH Operations Specialist manages all processing exceptions batch and file suspensions fraud monitoring new employee training ongoing client support and troubleshooting. The ACH Operations Specialist also performs daily General Ledger reconciliation of Check ACH Wire Debit Card ICS and other Miscellaneous accounts. The ACH Operations Specialist will maintain a solid understanding of ACH batch and file processing ACH services and back-office processes adequate understanding of the NACHA rules General Ledger accounting.

• Assists the ACH Operations team lead on daily tasks
• Assist in the training of new employees
• Manage ACH file processing windows and exception processing
• Manage transaction fraud monitoring and client communication
• Assist the ACH Team Lead on all Fraud related activity as it relates to funds retrieval documentation and reporting
• Manage General Ledger balancing for Check ACH Wire Debit Card and ICS
• Responsible for covering late ACH window monitoring when
• Work closely with BSA Risk and Compliance Management Sales Deposit Operations Treasury Operations and Wire Operations.

• High School diploma or equivalent; post-secondary education preferred
• A minimum of 4 years of experience including 2 years bank operations experience in an ACH operations role.

• Demonstrated knowledge of all ACH products systems and related processes.
• Thorough understanding of transmission processing for ACH and understanding file layouts
• Understanding of Fraud monitoring and Fraudulent activity on ACH transactions
• Understanding of General Ledger balancing principals
• Demonstrated ability to communicate effectively with clients Management staff and support vendors.
• Job may require additional hours of work during peak periods to meet service levels.

Travel

Workstyle

The total compensation for this position includes base salary or wages and may include components such as additional compensation (cash or equity) discretionary bonuses or commissions. This position is eligible for a benefits package that may include medical dental and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation holidays and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered visit .

At Raymond James our associates use five guiding behaviors (Develop Collaborate Decide Deliver Improve) to deliver on the firms core values of client-first integrity independence and a conservative long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James as part of our people-first culture we honor value and respect the uniqueness experiences and backgrounds of all of our Associates. When associates bring their best authentic selves our organization clients and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.