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Accounts Receivables Representative

MSC Mediterranean Shipping Company

Job Location:

Charleston, SC - USA

Monthly Salary: Not provided by the employer

Posted: 26 August 2026 (20 days ago)

Application Deadline: 23 November 2026

Vacancies: 1 Vacancy

Job Summary

Accounts Receivables Representative

MSC USA - Charleston

Job Summary/ Key Responsibilities:

JOB SUMMARY

The Accounts Receivables Representativefacilitatesthecollection of delinquentaccountsby contacting customersandrequiring the payment of overdue fees.

KEY RESPONSIBILITIES & DUTIES

Requests and pursues payment on delinquent accounts via communication with accountholder.
Followsestablished guidelines to review and update account status.
Maintains log of payment promises and pertinent accountdetailsschedules follow-up communication with account holder.
Establishesandmaintainspositive relationshipswith customers.
Providestimelyandaccurateresponseto customer inquiries and to our overseas agents.
Followscorporate guidelines when addressing customer inquiriesregardingshipments.
Escalatesunique or complex customer issues to theappropriate supervisorfor resolution when necessary.
Generatespotential solutions to customer issues.
Providesfeedbackregardingcurrent corporate practices and metrics to support processefficiencies.
Presence requiredonsite 5 days per week
Performs other duties as assigned.

QUALIFICATIONS

REQUIREMENTS

REQUIRED SKILLS EXPERIENCEEDUCATION

Bachelors degree preferredor equivalent experiencein a similar field(credit accounts receivableetc.)
English: advanced
Strong attention to detail
Organized efficient and able to manage timeeffectively
Strong customer service mindset focused and responsive
Ability to work under tightdeadlines
Great teamplayer
Knowledge of MS excel with the ability to learn newsoftware

PHYSICAL DEMANDS

Prolonged periods sitting at a desk and working on acomputer
Must be able tolift upto 15 pounds at atime
Must be able to commute to the designated office location
Presence required onsite 5 days per week

WORK AUTHORIZATION

Authorization to work in the U.S.

This role requires working on-site in the office for five days aweek from Monday to Friday. There is no option for fully remote or hybrid workin this role unless required off-site duties are being performed.

What We Offer

Health Insurance
Dental & Vision Insurance
Life Insurance: one-time annual salary up to $50000
Long Term Disability Insurance
Paid Parental Leave
Business Travel Insurance
Flexible Spending Accounts - (Health Dependent Care Transit/Parking)
Supplemental Life Accident Critical Illness and Hospital Indemnity Plans

You will also have access to additional benefits effective day one:

Short Term Disability Insurance
401K Plan 3% Safe Harbor Contribution with option for additional 3% employer match.
Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
Partner Discount Programs with MSC Cruises Apple Dell Nissan Whirlpool AT&T Pets Best and others.

About Mediterranean Shipping Company (MSC)

Mediterranean Shipping Company (MSC) headquartered inGeneva Switzerland is a global leader in transportation and logisticsprivately owned and founded in 1970 by Gianluigi Aponte. As one of the worldsleading container shipping lines MSC has 675 offices across 155 countriesworldwide with the MSC Group employing over 200000 people. The company hasevolved from a one vessel operation into a globally respected business with afleet of 800 vessels that provides timely delivery of goods and services tocustomers of all industries and sizes. With access to an integrated network of road railair and sea transport resources which stretches across the globe the companyprides itself on delivering global service with local knowledge. MSCs shippingline sails on 300 trade routes and calls at 520 ports carrying some 22.5million TEU (twenty-foot equivalent units) annually. For more information visitMSC Mediterranean Shipping Company

Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal state or local laws.

If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Required Experience:

Unclear Seniority

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