Accounts Receivable Manager

ABOUT ROCK FORCE

RockForce is the trusted team setting the stage for the greatest moments in live events. With a legacy built on the unification of nine industry leaders we bring decades of expertise to seamlessly execute concerts festivals sporting events live broadcasts award shows and corporate activations.

Through integrated event production workforce solutions innovative technologies and payroll services RockForce delivers precision efficiency and reliability at every scale.

Our people are the magic-united by passion and skill we operate as one unstoppable force to ensure every event is executed with professionalism care and an unwavering commitment to safety and compliance.

Join us as we head into one of the most exciting eras in the live entertainment industry!

JOB DESCRIPTION

The Accounts Receivable Manager is responsible for overseeing RockForces endtoend accounts receivable operations across the organization. This role manages customer setup and credit terms leads the collections process oversees cash application and provides regular reporting on AR aging and payment activity.

This is a highly operational role that partners closely with Accounting Sales Operations and Executive Leadership. The position is based in Nashville TN and requires a majority inoffice presence to support crossfunctional collaboration and realtime issue resolution.

Key Responsibilities

Customer Setup & Credit Management

• Oversee new customer setup including credit applications credit limits and payment terms
• Maintain accurate customer master data across systems
• Periodically review and update credit terms based on payment history and risk profile
• Partner with Sales and Operations to balance customer relationships with credit risk

Collections & AR Management

• Own and execute RockForces collections strategy across all customers
• Proactively manage pastdue accounts and resolve disputes or billing issues
• Coordinate escalation of delinquent accounts including service holds or executive involvement when necessary
• Maintain clear documentation of collection activity and customer communications

Cash Application

• Oversee accurate and timely application of customer payments (ACH wire check credit card)
• Resolve unapplied cash shortpays and payment discrepancies
• Ensure cash receipts are posted to the correct customer invoice and accounting period

Reporting & Analytics

• Prepare and distribute regular AR aging reports (current 30/60/90 days)
• Provide insight into payment trends customer behavior and collection effectiveness
• Support cash flow forecasting through visibility into expected collections
• Respond to adhoc reporting requests from accounting leadership and executive teams

MonthEnd Close & Controls

• Support monthend close activities related to accounts receivable
• Ensure AR balances are accurate supported and reconciled
• Maintain strong internal controls over receivables cash application and customer credit

Process Improvement

• Identify opportunities to improve AR workflows reporting and customer communication
• Partner with Accounting and Operations to streamline billing and collections processes
• Support system enhancements and documentation of AR procedures

Qualifications

Required

• 5 years of progressive accounts receivable experience
• Strong understanding of credit management AR aging and collections best practices
• Experience managing cash application and customer payments
• Proven ability to produce and analyze AR aging and payment activity reports
• High attention to detail with strong organizational and followthrough skills
• Ability to work effectively in a fastpaced projectdriven environment

Preferred

• Experience in live events production staffing payroll services or projectbased businesses
• Experience managing AR across multiple customer types or legal entities
• Prior partnership with Sales and Operations teams

Work Environment

• Primarily inoffice role based in Nashville TN
• Frequent collaboration with Accounting Operations Sales and leadership teams
• Occasional extended hours during monthend close or highvolume periods

Location: 3 days in-office (Whites Creek TN)

WHY ROCKFORCE

We dont just staff events - we build careers. RockForce is committed to attracting retaining and developing the best talent in the business. Our crews benefit from:

• Competitive Wages
• Eligible employees may participate in comprehensive health dental and vision insurance plans as well as a 401(k) plan once qualification requirements are met.
• Opportunities for professional development and advancement
• Play a critical role in improving cash flow and financial visibility
• Opportunity to shape and scale AR processes across a national organization

This commitment makes RockForce an employer of choice in the live event industry.

LETS BUILD SOMETHING TOGETHER!

EQUAL EMPLOYMENT OPPORTUNITY

RockForce strongly supports equal employment opportunity for all applicants regardless of age (40 and over) ancestry color religious creed (including religious dress and grooming practices) family and medical care leave or the denial of family and medical care leave mental or physical disability (including HIV and AIDS) marital status domestic partner status medical condition (including cancer and genetic characteristics) genetic information military and veteran status political affiliation national origin (including language use restrictions) citizenship race sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender gender identity and gender expression sexual orientation or any other basis protected by applicable federal state or local law rule ordinance or regulation.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason RockForce will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so including reasonable accommodations related to pregnancy in accordance with applicable local state and / or federal law. As part of its commitment to make reasonable accommodations RockForce also wishes to participate in a timely good faith interactive process with a disabled applicant to determine effective reasonable accommodations if any which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact Human Resources to request the opportunity to participate in a timely interactive process. We will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job. RockForce reserves the right to change or modify the employees job description whether orally or in writing at any time during the employment relationship. RockForce may require an employee to perform duties outside his/her normal description.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Required Experience:

Manager