Accounts Receivable Manager

POSITION OVERVIEW

The Accounts Receivable Manager is responsible for managing accounts receivable operations for multiple commercial real estate properties including tenant billing cash application account maintenance receivables reporting collections support and issue resolution. This role provides leadership direction and accountability for the Accounts Receivable team while ensuring accurate timely and consistent execution of accounts receivable processes across Streams Property Accounting platform.

The Accounts Receivable Manager partners closely with Property Accounting leadership Property Accountants Property Managers clients tenants and internal stakeholders to support accurate tenant receivable records timely reporting effective collections visibility and successful resolution of complex billing payment and account issues. This position is responsible for managing team performance strengthening process consistency supporting training and development and identifying opportunities to improve efficiency accuracy and service delivery.

This position plays a key leadership role in building and maintaining a reliable scalable and service-oriented Accounts Receivable function by balancing operational oversight people leadership process ownership stakeholder communication and proactive issue resolution.

PRIMARY RESPONSIBILITIES

• Manage accounts receivable operations for multiple commercial real estate properties including tenant charges cash receipts adjustments account maintenance receivables reporting and related activity.
• Lead coach train and develop Accounts Receivable Supervisors Leads and Administrators to support accurate work strong service delivery and continued professional growth.
• Oversee team workload property assignments deadlines staffing needs and workflow priorities to ensure daily weekly and month-end accounts receivable tasks are completed timely and accurately.
• Establish maintain and reinforce consistent accounts receivable procedures documentation standards and process expectations across the team.
• Review and monitor rent rolls monthly edit reports tenant ledgers delinquency reports aging activity cash application reports and other receivable reporting to identify risks trends and follow-up needs.
• Oversee cash receipt processing lockbox activity payment application tenant credits prepaid rent activity adjustments write-offs and related account updates to ensure accuracy and proper support.
• Manage escalation and resolution of complex billing cash application tenant payment delinquency account reconciliation and documentation issues in partnership with Property Management and Property Accounting teams.
• Serve as a key Accounts Receivable point of contact for Property Accounting leadership Property Managers Property Accountants clients tenants and internal stakeholders.
• Support timely collections visibility by ensuring tenant receivable records delinquency reporting account research and related follow-up are accurate and current.
• Partner with Property Accounting leadership to address recurring issues client or property-specific needs transition activity portfolio changes and process improvement opportunities.
• Support month-end close and reporting timelines by ensuring assigned receivable tasks reconciliations reporting requests and account reviews are completed accurately and timely.
• Monitor team performance provide feedback identify training needs support accountability and participate in hiring onboarding performance management and development planning as needed.
• Identify process gaps recurring errors reporting needs or system opportunities and recommend improvements to increase accuracy efficiency transparency scalability and service quality.
• Assist with system cleanup efforts audit support reporting requests process updates transition support special projects and other duties as assigned by Property Accounting leadership.

Qualifications :

• 7 years of accounts receivable experience preferably within commercial real estate property accounting or a high-volume accounting environment.
• 3 years of supervisory team leadership or management experience preferred.
• Commercial real estate industry experience strongly preferred.
• Strong understanding of accounts receivable operations tenant billing cash application lockbox activity tenant ledgers delinquency reporting aging account reconciliation documentation and month-end reporting requirements.
• Experience with MRI Yardi or similar property accounting systems preferred.
• Strong accounting skills and working knowledge of tenant receivable transactions charges credits adjustments write-offs and related support.
• Demonstrated ability to lead teams manage workload prioritize deadlines support accountability and drive consistent execution across multiple properties and team members.
• Ability to research complex account discrepancies identify root causes lead resolution and escalate issues appropriately.
• Strong coaching training performance management and communication skills with the ability to support team development and process adoption.
• Strong process improvement mindset with the ability to identify gaps recommend solutions and implement practical improvements.
• High attention to detail with the ability to oversee high-volume receivable activity accurately and timely.
• Strong organizational skills with the ability to manage competing priorities deadlines stakeholder requests portfolio needs and team support responsibilities.
• Professional communication skills and the ability to work effectively with Property Managers Property Accountants tenants clients Accounts Receivable team members and internal leadership.
• Strong customer service mindset and commitment to accuracy responsiveness accountability consistency transparency and follow-through.
• Proficiency with Microsoft Excel Outlook and standard business applications.
• Associates or bachelors degree in Accounting Business Finance or related field preferred; equivalent experience may be considered.

Key Competencies

• Operational leadership with the ability to manage high-volume accounts receivable activity deadlines escalations and team priorities across multiple properties.
• Strong technical knowledge of tenant billing cash application tenant ledgers aging delinquency reporting account maintenance adjustments write-offs and month-end receivable processes.
• People leadership skills including coaching training accountability performance feedback workload management and team development.
• Problem-solving and issue resolution skills with the ability to research discrepancies identify root causes communicate findings clearly and drive timely resolution.
• Process improvement mindset with a focus on accuracy consistency documentation scalability efficiency and service quality.
• Strong partnership and communication skills with Property Accounting leadership Property Managers Property Accountants clients tenants and internal stakeholders.

What Success Looks Like

• Accounts receivable work is completed accurately consistently and on time across daily weekly and month-end deadlines.
• Tenant records receivable balances delinquency reporting cash application and account research are current well-supported and reliable.
• The AR team understands priorities follows consistent processes communicates proactively and is held accountable while continuing to grow professionally.
• Complex billing payment reconciliation and documentation issues are researched escalated when needed and resolved with clear follow-through.
• Property Accounting leaders Property Managers clients tenants and internal stakeholders receive responsive support and clear visibility into receivable activity.
• Recurring issues are identified and addressed through practical process improvements stronger documentation training or system cleanup.

What Makes This Role Unique

• This role sits at the intersection of operations accounting client service tenant support and team leadership requiring both technical AR knowledge and strong relationship management.
• The Accounts Receivable Manager supports a high-volume property-based environment where accuracy responsiveness and timely visibility directly impact Property Accounting Property Management clients and tenants.
• The position is responsible not only for managing day-to-day receivable activity but also for strengthening the teams structure consistency training documentation and scalability.
• Because receivable activity touches billing collections visibility tenant communication reporting and month-end close this role has broad influence across the Property Accounting platform.

Additional Information :

#LI-Remote #LI-TK1

Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity race religion sexual orientation gender identity age national origin disability military status or any other reason prohibited by law.

Stream Realty Partners offers competitive salaries bonuses medical/dental/vision insurance pharmacy benefits health savings account flexible spending accounts 401(k) plan with company matching PTO and holiday pay. Individual compensation packages are based on various factors unique to each candidate including skill set experience qualifications location and other job-related reasons. 

To apply for a position please visit our website at

Remote Work :

No

Employment Type :

Full-time