Accounts Receivable & Collections Specialist

• Profit sharing
• Training & development
• 401(k)
• 401(k) matching
• Competitive salary

• Process customer payments accurately and timely.
  
  
• Monitor customer aging reports and outstanding account balances.
  
  
• Contact customers regarding past-due invoices through phone email and written correspondence.
  
  
• Work with customers to establish payment arrangements when appropriate.
  
  
• Research and resolve payment discrepancies invoice questions and account issues.
  
  
• Maintain accurate customer account records within company software systems.
  
  
• Email invoices statements and supporting documentation.
  
  
• Communicate collection activity and account status to leadership.
  
  
• Prepare monthly Accounts Receivable reports.
  
  
• Recommend accounts for outside collections or write-off consideration when appropriate.
  
  
• Assist with month-end closing procedures.
  
  
• Cross-train with other office departments to provide support when needed.
  
  
• Protect confidential financial and customer information.
  
  
• Support teammates and contribute to an efficient office environment.
  
  

• Two or more years of Accounts Receivable collections accounting bookkeeping or related experience preferred.
  
  
• Strong Microsoft Office skills with emphasis on Excel.
  
  
• Excellent written and verbal communication.
  
  
• Professional customer service skills.
  
  
• Strong organizational and time-management abilities.
  
  
• High attention to detail.
  
  
• The confidence to have professional conversations regarding outstanding balances.
  
  
• The ability to work independently while contributing to a team environment.
  
  

• Take ownership and follow through on commitments.
  
  
• Communicate professionally and respectfully.
  
  
• Solve problems with patience and persistence.
  
  
• Stay organized while managing multiple priorities.
  
  
• Protect confidential information.
  
  
• Support teammates and contribute to a positive work environment.
  
  
• Continuously look for ways to improve.
  
  
• Take pride in helping strengthen the financial health of the organization.
  
  

• Competitive compensation based on experience
  
  
• 401(k) Retirement Plan
  
  
• Profit Sharing
  
  
• Cash Balance Pension Plan
  
  
• Paid vacation and holidays
  
  
• Ongoing training and professional development
  
  
• Opportunities for advancement and increased responsibility
  
  
• Stable year-round employment with a growing locally owned business
  
  
• Health Insurance Marketplace guidance and resources to help employees explore coverage options tailored to their individual needs
  
  

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.