Accounts Receivable & Client Accounts Specialist

OWN Inc. is an engineering firm that believes in the power of employee-ownership. Our talented team builds futures while helping shape the built environment across the country from our offices in Missouri Kansas and Arkansas. We serve the Private Development and Public Infrastructure markets with core offerings of Civil Engineering Land Surveying and Field Services. No matter the project or scope our clients enjoy problem-solving and service that goes beyond the expected.

We are looking for an Accounts Receivable & Client Accounts Specialist who is equal parts relationship builder problem solver and owner!

In this role youll be the key connection between our clients Finance and project teams helping keep accounts moving from invoice to payment. Youll manage current and past-due receivables communicate directly with clients uncover barriers to payment and bring the right people together to resolve issues.

This isnt a traditional collections role. Were looking for someone who takes initiative follows through and knows how to pursue payment while protecting the client relationship.

• Manage current and past-due accounts receivable and proactively identify potential payment issues.

• Build relationships with clients and understand their billing and payment processes.

• Communicate with clients about invoices payment status expected timing questions and issues.

• Investigate and resolve billing discrepancies missing documentation and payment delays.

• Partner with Finance project teams and leaders to resolve issues and keep things moving.

• Take ownership of open items and follow through until there is a clear resolution.

• Identify recurring issues and recommend improvements to billing AR cash flow and the client experience.

• Support billing and AR activities as needed.

Youre proactive organized and comfortable taking ownership. You dont wait for someone to tell you what to doyou ask questions connect the dots and figure out what needs to happen next.

Youll be successful in this role if you:

• Communicate clearly and confidently both verbally and in writing.

• Are comfortable discussing invoices payments and money with clients.

• Can manage multiple priorities and keep follow-up items moving.

• Solve problems with persistence sound judgment and a collaborative approach.

• Work independently while knowing when to bring others in.

• Build strong relationships with clients and internal teams.

• Have experience in accounts receivable billing finance client account management customer service project administration or a related field.

• ERP or accounting system experience is preferred. Deltek Vantagepoint and AEC/professional services experience are a plus.

When you join us you can find your OWN way through:

1. Community. Giving of time treasures and talents to fulfill personal passions and show up in your community.

2. Empowerment. Our employees are given full reign and the trust to make decisions in the best interest of their clients and teams.

3. Flexibility. The freedom to be a professional. The freedom to be a person.

4. ESOP. Our Employee Stock Ownership Plan (ESOP) is owned 100% by employees equitably a fact most employee-owned firms cant claim.

5. Having fun. Laughing jokes high fives celebrations we take our work seriously but not ourselves.

6. Teamwork. A sense of belonging learning from those around you and feeling like youre on the winning team.

It is the policy of OWN Inc. to provide equal employment opportunities to all persons without regard to their race age color physical handicap or disability military service record religion sex national origin or any other categorization protected by law and to promote the full realization of equal employment opportunity through a positive continuing program.