Accounts Receivable Analyst
Madison Heights, MI - USA
Job Summary
Work with Corporate Finance to identify AR discrepancies for assigned accounts
Resolve account discrepancies for assigned Customer base working with Customer contacts and Sika colleagues in Customer Service Operations and Sales. Items to resolve may include Customer deductions quantity and pricing discrepancies and unpaid invoices
As needed work with Sika Customers to deliver required detail in order to resolve payment disputes. Items including but not limited to Proof of Deliveries Bill of Ladings Updated Invoices etc.
Identify and implement new and/or updated business processes to reduce/eliminate reoccurring AR discrepancies and improve AR performance (as measured by overdue AR)
Act as backup to import specialist
Manage intercompany invoicing/debits as needed to ensure timely reconciliation of accounts
Work with Customer Service to apply debits and credits based upon approved AR discrepancy findings
Other AR related duties which may be assigned by the Department Manager
Information received from AR once cash application is complete - determine why payment debits taken working with sales customer service and Sika ship from locations
Research and resolve unpaid invoices
Lead resolution with both OEM and Tier customers directly while involving Sika sales customer service and manufacturing locations as required
Upload customer invoices / troubleshoot actions required for manual submissions into customer websites to ensure prompt processing and payment.
Monitor customer debits and coordinate credits issues with Customer Service. AR will email when deductions are taken along with any backup provided.
Monthly audit of sales summary from Plant Controller looking for anomalies (very high/very low C2 indicating potential pricing error)
Other duties which may be assigned by the Manager.
Qualifications :
Bachelors degree or equivalent experience preferred in automotive sales or customer service
Minimum three years of progressively responsible customer relations experience in which the candidate must have demonstrated a proven track record in achieving specific goals.
Must have excellent interpersonal oral and written communication skills; excellent analytical planning
Additional Information :
Perks & Benefits
- 401K with generous company match
- Bonuses
- Medical Dental and Vision Benefits
- Paid Parental Leave
- Life Insurance
- Disability Insurance
- Paid Time Off Paid Holidays
- Floating Holidays Paid Volunteer Time
- Wellness/Fitness Reimbursements
- Education Assistance
- Professional Development Opportunities
- Employee Referral Program & More!
Sika fosters a culture of entrepreneurship empowering each individual to make decisions learn from experiences and shape their own career path. The safety and well-being of employees are top priorities at Sika with a strong commitment to open communication and maintaining a safe addition Sika actively contributes to the community and promotes sustainability by giving back minimizing environmental impact and embracing social responsibility.
We offer competitive salaries aligned with local market benchmarks and the specific scope and responsibilites of each role. Compensation is determined based on skills relevant to the position education and or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Sika Corporation is committed to a work environment that supports inspires and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race color religion sex pregnancy sexual orientation gender identity age disability national or ethnic origin or other protected characteristics.
We offer competitive salaries aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Remote Work :
No
Employment Type :
Full-time
About Company
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing ... View more