Accounts Receivable Analyst

Why you will love working at Maola:

• Built onover a century of dedicationMaolais always lookingaheadinvestingin our people strengthening our communities and securing fresh local dairy for the future.

• Join a farmer-owned cooperative rooted in integrity sustainability and a passion for providing fresh high-qualityMaoladairy products.

• We prioritize your well-being with competitive pay and a comprehensive benefits package including Medical Dental Vision 401(k) with employer match Life Insurance paid time off and moreavailable within your first month.

• Our employees are an integral part of who we are what you do and what you think matters.

Starting Annual Salary Range: $59800 - $63000

SUMMARY

The Accounts Receivable (AR) Analyst is responsible for managing customer accounts monitoring outstanding balances analyzing receivables and ensuring timely collection of payments. This position supports cash flow objectives by maintaining accurate records resolving billing discrepancies and collaborating with internal departments and customers to improve collection performance and reduce delinquent accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Review customer accounts and accounts receivable aging reports to identify past-duebalances and determine appropriate collection actions.
Contact customers via phone email and written correspondence regarding overdue invoices payment status and account concerns.
Investigate analyze and resolve billing discrepancies short payments deductions chargebacks and payment disputes.
Maintain detailed and accurate collection notes customer communications and account documentation.
Process and apply customer payments accurately and in a timely manner.
Reconcile customer accounts prepare account statements and resolve account variances.
Monitor payment trends and assess collection risks escalating high-risk or non-responsive accounts as appropriate.
Collaborate with Sales Customer Service Pricing and other cross-functional teams to resolve account issues and facilitate timely payment.
Prepare monitor and maintain accounts receivable aging reports collection metrics and other management reporting.
Assist with account reconciliations month-end closing activities and audit requests as required.
Ensure compliance with company credit and collection policies accounting standards and internal controls.
Identify opportunities to improve collection processes reduce delinquency and enhance cash flow performance.

BASIC REQUIREMENTS

A bachelors degree in finance or related field.

At least 2 years of accounts payable experience.
At least 2 years of collections experience.
At least 2 years of experience working with the Microsoft Office Suite.
At least 1 year of experience with ERP Systems (SAP and AS400 Rams Ross) preferred.
At least 1 year of experience working within basic accounting principles and relevant laws/regulations related to accounts receivable.
At least 1 year of SAP and AS400 Rams Ross experience preferred.

COMPETENCIES
Communication
o Communicate clearly and effectively through multiple channels oral written visual and non-verbal ensuring our messages are understood and delivered appropriately whether in-person or digitally.
Accountability
o Take responsibility for actions and anticipate challenges before they arise.
o Solve problems both within and outside of departments proactively addressing issues as they occur.
Customer Focused
o Prioritize understanding and meeting both internal and external customer needs.
o Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
Initiative
o Proactive in identifying opportunities and addressing potential threats.
o Act independently and decisively rather than waiting for situations to demand action.
Problem-Solving
o Possess the ability to identify and address complex issues with minimal guidance.
o Skilled at analyzing challenges and finding practical effective solutions.
Collaboration
o Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
o Able to work harmoniously with others toward a common goal recognizing and valuing each persons contributions is fundamental to successful collaboration.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms; talk and hear. The employee is frequently required to stand and walk. Specific vision abilities required by this job include close vision for computer work and ability to adjust focus. The employee may occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ï The individual would encounter normal office environmental conditions.
ï The noise level for the work environment would be considered in the moderate range (example: computers printers light traffic).

Maola Local Dairiesâis a farmer-owned cooperative sustainably producing a full suite of nutritious dairy products.âMaolaprocesses milk cream butter and dry milk powders through our network of six dairy processing plants. With a keen eye on quality freshness and love for the environmentMaoladelivers dairy productsthat are both nutritious and sustainable to our local communities. For more information aboutMaola please visit.

All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.

Required Experience:

IC