Accounts Receivable Admin

Ready to Elevate Your Career Join Dilling Heating Cooling Plumbing & Electrical as an Accounts Receivable Admin!

At Dilling Heating Cooling Plumbing & Electrical were more than just a workplace were a community. Step into a welcoming environment where youll have your own personalized workspace and be greeted by a supportive management team invested in your success. Collaboration transparency and growth are at the heart of what we do ensuring your ideas are valued and your career goals encouraged.

With clear paths for advancement and ongoing training and coaching your effort directly impacts your success. Join a team that rewards your hard work and supports your journey every step of the way.

Compensation:

• $18.00 - $22.00/hr

Why YOU Should Join Our Team:

• Competitive Pay: Your hard work deserves top compensation.
• Comprehensive Benefits: Medical Prescription Dental and Vision plans to keep you and your loved ones healthy.
• Security & Growth: Disability & Term Life Insurance plus matching 401k benefits.
• Career Development: Ongoing training & development with clear pathways for growth.
• Paid Time Off: Paid Holidays & PTO to ensure you can recharge and enjoy life outside of work.

What YOU Will Do:

• Review and reconcile aged A/R balances researching discrepancies and applying payments accurately
• Prepare and post A/R adjustments write-offs and payment corrections
• Proactively call on manage and collect on overdue accounts
• Initiate customer contact for outstanding payments and negotiate payment arrangements when needed
• Coordinate with the collections team to escalate delinquent accounts appropriately
• Process a variety of payment types (credit card checks ACH online) and apply them to the correct accounts
• Investigate and resolve payment discrepancies in a timely manner
• Partner with internal teams to resolve customer issues related to billing and account status
• Generate aging reports and follow up on outstanding balances
• Maintain clean accurate and up-to-date records of all A/R transactions

What We Need from YOU:

• High school diploma or equivalent required; associate or bachelors degree in accounting finance or a related field preferred
• 2 years of experience in accounts receivable collections or billing
• Experience with backlog cleanup is a plus
• Strong Microsoft Excel proficiency
• ServiceTitan CRM experience preferred
• Excellent communication and negotiation skills
• Organized detail-oriented and comfortable juggling multiple priorities
• Customer-first mentality with a solutions-focused approach