Accounts Payable Coordinator-Vendor Relations
Duluth, MN - USA
Job Summary
The Accounts Payable Coordinator - Vendor Relations serves as a secondary point of contact for major inventory suppliers account reconciliations supplier communications and resolution of open issues or disputes. This role serves as a liaison collaborating with suppliers and internal cross-functional teams to resolve discrepancies reconcile accounts and improve invoice processing efficiency. The coordinator delivers high-quality customer service while ensuring compliance with company policies and accounting standards with all internal and external customers.
Responsibilities
Responsible for reporting communicating and coordinating workflow to ensure invoices are processed within defined service level agreements and according to departmental guidelines/procedures for onshore & offshore teams
Responsible for creating and analyzing various daily and weekly reporting to provide directions to various teams and provide status updates to leadership
Responsible for review research and resolution of JDE AP invoice variance workbench daily
Responsible for training Vendor Relations Specialists including new specialist training and changes of policies and/or procedures with existing Specialists
Serves as a first escalation point of contact for AP issues from major inventory suppliers
Responsible for building and maintaining effective relationships with supplieraccount representativesand internal business partners
Ensures Statement Specialists schedule and conduct monthly supplier conference calls to review account statuses aged balances and unresolved issues offering direct support and guidance.
Ensures consistent and timely communication with suppliers between conference calls.
Ensures Statement specialists are maintaining current and accurate records of open statement items inPeopleSoft Statement database
Responsible for Statement specialist audit scorecard completion monthly
Research & resolve invoice discrepancies issues& unapplied creditsutilizing internal systems includingEDI JD EdwardsKofax Total Agility &PeopleSoft
Analyze root cause and communicate with suppliers regarding past due invoices disputesandbilling or processinefficiencies
Review and Resolve documents timelyin assigneddesignated workflow software Kofax Total Agility
Review and Resolve Service Now tickets timely
Creates and monitors Production daily dashboard.
Creates and monitors Statement database status reporting weekly
Creates and monitors Received Not Vouchered reporting weekly
Build strong partnerships and collaborate with internal and external departments to resolve issues timely
Responds to inquiries and provides excellent customer service to internal customers
Assists as backup for specialist duties
Ensures all month-end tasks requirements and reporting are completed timely
Additional tasks and projects assigned by Management
Qualifications
A firm understanding of basic AP and Accounting Principles
Excellent research and resolution skills
Excellentanalytical problem solving and decision-making skills
Exceptional oral and written communication & customer service skills
Ability to work on multiple assignments with competing priorities
Ability to work in a fast-paced environment as a self-motivated team member
Excellent organizational skills and attention to detail
Initiative-taking; able to effectively prioritize tasks and organize schedule
Demonstrates a sense of urgency and ability to meet deadlines
Self-starter able to work in fast paced environment
Strong work ethic and self-motivation skills
Results-driven
Collaborator
Positive Attitude
Conflict Management Skills
Leadership attributes
Preferred Qualifications
High Schoolgraduate or higher
JD Edwards andPeopleSoft experience preferred
2 years experience with high volume Accounts Payable Inventory 3-Way Match environment preferred
Intermediate Excel knowledge required
Physical Demands / Working Environment
Primarily performed in a professional climate-controlled office setting with occasional field responsibilities.
Position requires working on-site in the office four (4) days per week. The fifth workday may be performed remotely subject to business needs and manager approval.
Prolonged sitting (78 hours daily) with frequent computer and 10-key use.
Occasional standing walking bending and lifting of light objects up to 25 pounds.
Continuous close vision required for detailed financial data; adequate hearing for phone and virtual communication.
Requires sustained concentration attention to detail and ability to manage multiple deadlines.
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GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.
Required Experience:
IC