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Accounting Coordinator
Job Location:
Job Location:
Livermore, CA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
11 July 2026 (30+ days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Position Overview: The Customer Account Coordinator is responsible for managing customer accounts collections cancellations payment processing and recurring billing activities. This position serves as a primary point of contact for customers regarding billing inquiries account status and payment arrangements while supporting various accounting functions as needed.
Key duties & Responsibilities: Please note the essential functions may vary depending on department size organizational structure and/or geographic location.
Customer Account Administration
- Serve as a point of contact for customer account inquiries.
- Process customer account changes updates and cancellations.
- Issue customer documentation including W-9s Certificates of Installation Conditional Releases and Unconditional Releases.
Recurring Billing & Accounting Support
- Assist with monthly recurring billing processes and customer rate increases.
- Generate finance charges and late fees according to company policies.
- Provide Accounts Payable and general accounting support as needed.
- Assist with month-end reporting reconciliations and special projects.
Accounts Receivable Support
- Assist customers with billing questions and payment inquiries.
- Follow up on outstanding invoices and payment issues as needed.
- Research and resolve account discrepancies and billing concerns.
- Process customer payments including credit card ACH and EFT transactions.
- Support collection efforts and account reconciliations when required.
Billing & Job Cost Functions
- Schedule installation appointments and coordinate customer communications as needed.
- Provide backup support for billing and job cost functions including installation billing service ticket billing billing adjustments disconnect bill-outs guard charges and inter-department billings. Process parts transfers between warehouse and work-in-progress (WIP) and job cost labor hours.
- Assist with billing-related reporting reconciliations and special projects as needed.
Permits Reporting & Compliance
- Maintain San Francisco and Oakland permit records.
- Obtain and review commercial credit reports including D&B and TransUnion reports.
- Annual business license renewals
- Process UL Certificate and Permit applications when needed
Qualifications
- Minimum 3 years of billing customer account administration accounting support or related experience.
- Experience with job cost billing recurring billing customer account maintenance or project billing preferred.
- Strong customer service communication and organizational skills.
- Proficient in Microsoft Outlook Word and Excel.
- Experience with accounting software; DICE and NetSuite experience is a plus.
- Ability to manage multiple priorities meet deadlines and work independently.
Work Environment
- Professional office environment with low to moderate noise levels.
- Primarily desk-based work involving computer phone and customer communication.
Pre-Employment Requirements
- Must be able to pass a pre-employment physical/drug screen including the Bureau of Security background check to obtain an ACE License per Company guidelines.
Physical Demands: In general the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must be able to see hear speak and write clearly in order to communicate with employees customers and/or vendors; manual dexterity required for occasional reaching and lifting of small objects and operating office equipment.
Required Experience:
IC
About Company
All-Guard Alarm Systems is based in Santa Rosa providing commercial & residential security services in Northern California.
