Account Supervisor

Hudson Rouge part of WPP is a luxury boutique marketing and communications agency that works solely on luxury brands and is the exclusive agency of record for the Lincoln Automotive business across all channels. We combine brand strategy media strategy activation digital social earned media production and analytics to provide exquisitely crafted creativity. We are a small group of people spread across several offices New York Detroit Shanghai Toronto and Mexico City and we care for each other as much as we care for our clients. We are an agency that prides itself on doing the un-usual and we also look for unusual talent: people who are excited about doing their best work and want to grow with us. We are an agency that prides itself on the highest levels of craft and concept.

About WPP

WPP is the trusted growth partner for the worlds leading brands. We unitecutting-edge media intelligence and data solutions world-class creativity next-generation production transformative enterprise solutions and expert strategic counselin a single company powered by exceptional talent and our agentic marketing platform WPP Opento help our clients navigate change capture opportunity and deliver transformational growth. For more information visit.

Hudson Rouge is seeking anAccount Supervisor

We are seeking a highly motivated strategically-minded and leadership-driven Account Supervisor to join our growing team. This role is crucial for leading the strategic direction and overseeing the delivery of integrated audience-centric marketing solutions across critical digital touchpoints: .com experiences sophisticated email campaigns and high-performing online advertising.

The ideal candidate will be a client advocate a team leader and an indispensable strategic partner ensuring our multi-channel initiatives are not only flawlessly executed but also deeply rooted in audience insights and designed to drive measurable business outcomes. Youll work closely with internal strategy creative media and tech teams directly manage and mentor junior account staff and partner with senior client stakeholders to deliver excellence within the WPP ecosystem.

What youll do:

Client Relationship Management & Strategic Advisory

• Serve as a key strategic partner and escalation point for assigned clients building strong trusted relationships with senior stakeholders.
• Proactively understand client business objectives challenges and the broader market landscape to architect long-term brand strategies and identify high-value growth opportunities.
• Lead high-stakes client meetings presentations and strategic workshops effectively communicating complex strategies progress and business-shifting results.
• Manage client expectations and oversee account governance to ensure clear concise communication between clients and internal teams.

Multi-Channel Strategy & Oversight

• Translate client briefs into actionable audience-based marketing strategies email and online advertising ensuring strategic alignment across the clients broader business ecosystem.
• Direct and guide the internal account team in the flawless execution of integrated campaigns ensuring seamless integration and consistent messaging across all channels.
• Collaborate with strategy teams to develop comprehensive audience segmentation persona development and customer journey mapping challenging the status quo to drive innovative solutions.
• Ensure updates email campaigns (lifecycle promotional triggered) and online advertising efforts (display social search programmatic) align with high-level strategic goals.

Project & Team Leadership

• Directly manage mentor and foster the professional development of Account Managers and Coordinators.
• Coordinate and mobilize internal cross-functional teams (Creative Media Strategy Analytics Technology UX) to ensure timely and on-budget delivery.
• Monitor campaign performance identify potential risks and strategically guide the team to pivot and implement proactive solutions.
• Establish and enforce quality control standards before client submission.

Performance Analysis & Strategic Optimization

• Partner with analytics and media leads to track analyze and interpret campaign performance data across all channels distilling complex data into executive-level narratives.
• Lead the preparation and presentation of Quarterly Business Reviews (QBRs) and present key learnings optimizations and future recommendations to client leadership.
• Drive continuous improvement by leveraging data to refine audience targeting content and channel mix continually proving the business value and ROI of the agencys work.

Financial Stewardship & Business Growth

• Own and manage client portfolios and budgets effectively ensuring account profitability accurate financial forecasting and healthy margin management.
• Drive organic growth by proactively identifying scoping and pitching opportunities for client expansion scope expansion and new business within existing accounts.

What youll need:

Experience

• Bachelors degree in Marketing Communications Business or equivalent experience
• 57 years of experience in an Account Management or Account Supervisor role within a fast-paced agency environment (WPP network experience highly preferred).
• Demonstrated experience mentoring leading and managing junior team members.
• Demonstrable experience managing complex multi-channel digital marketing initiatives with a focus on strategic integration.
• Proven expertise with audience-based marketing including segmentation personalization and customer journey optimization.
• Hands-on and strategic experience with:
• projects:Content updates UX/UI improvements campaign landing pages SEO/SEM awareness.
• Email Marketing:CRM integration automation A/B testing deliverability best practices platform knowledge (e.g. Salesforce Marketing Cloud).
• Online Advertising:Paid Social Search (SEM) Display Programmatic understanding of ad platforms and performance metrics.

Skills

• Exceptional verbal written and presentation communication skills with the ability to persuade and command a room of senior stakeholders.
• High-level strategic thinking with a strong analytical mindset comfortable interpreting data and deriving actionable business insights.
• Proven ability to lead motivate and unite cross-functional teams around a shared strategic vision.
• Strong project management abilities with the skill to delegate effectively while maintaining oversight of details.
• Proactive problem-solving attitude with the ability to thrive under pressure and guide others through change.
• Proficiency in project management software (e.g. Asana Jira) Microsoft Office Suite and Google Workspace.

We believe the best work happens when were together fostering creativity collaboration and connection. Thats why weve adopted a hybrid approach with teams in the office an average of four days a week. If you require accommodations or flexibility please discuss this with the hiring team during the interview process.

WPP (Hudson Rouge) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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