Account Specialist (Dental Billing) Pittsburgh, PA

Reviews medical insurance claims and medical charges and ensures appropriately assigned diagnosis code and procedure code. Investigates insurance company denials audits patient accounts answers inquiries for assigned accounts and updates related billing and financial documents and software.

Essential Functions
The Account Specialist is responsible for managing patient accounts insurance billing and financial communications within the dental practice. This role ensures accurate account management timely claim processing and exceptional patient service regarding financial matters.

Key Responsibilities

Manage and maintain patient accounts ensuring accuracy and confidentiality of financial records.
Verify dental insurance eligibility benefits and coverage prior to treatment.
Submit track and follow up on insurance claims to ensure timely reimbursement.
Process patient payments billing statements and account adjustments.
Discuss treatment costs payment options and financing arrangements with patients.
Monitor outstanding balances and coordinate collection efforts as needed.
Resolve billing discrepancies and respond to patient account inquiries professionally and promptly.
Collaborate with clinical and administrative staff to ensure accurate treatment documentation and billing.
Maintain compliance with dental billing regulations insurance requirements and office policies.
Prepare financial reports and assist with account reconciliation when required.


Physical Effort
This is sedentary position which involves light physical activity and sitting at a desk in an office.


The University of Pittsburgh is an equal opportunity employer / disability / veteran.


Assignment Category Full-time regular
Job Classification Billing Representative
Job Family Finance & Procurement
Job Sub-Family Medical Billing
Campus Pittsburgh
Minimum Education Level Required High School Diploma/GED
Minimum Years of Experience Required 1
Will this position accept substitution in lieu of education or experience Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.
Work Schedule Monday - Friday 8:00 a.m. - 4:30 p.m.
Work Arrangement Hybrid: Combination of On-Campus and Remote work as determined by the department.
Hiring Range TBD Based Upon Qualifications
Relocation Offered No
Visa Sponsorship Provided No
Background Check For position finalists employment with the University will require successful completion of a background check
Child Protection Clearances Not Applicable
Required Documents Resume
Optional Documents Not Applicable