Account Relationship Manager

RTO National is growing! Come join our Inside Sales Team!

We are looking for an Account Relationship Manager to help support and grow our active dealer base.

At RTO National we recruit employees who support our core values of Accountability Creativity Integrity Respect and Candor. By prioritizing these values we deliver on our vision of making success simple for our employees dealers customers and communities.

The mission of the Relationship Manager is to serve as the dedicated account manager and trusted point of contact for assigned dealers. This person will build strategic consultative relationships that support dealer engagement increase utilization of RTO Nationals financing options and help grow overall sales volume for the company.

The Relationship Manager will provide ongoing dealer support guidance and coaching related to RTO Nationals financial options current promotions lease submission and funding process proprietary technology systems and complimentary inventory management tools. This role is relationship-based and requires a balance of account management client service sales support follow-up and problem-solving.

The ideal candidate is relationship-driven solutions-oriented organized and comfortable working cross-functionally to support both dealer needs and company growth goals.

• Serve as the dedicated account manager and primary relationship contact for assigned dealers.
• Build and maintain strong consultative relationships with new and existing dealers.
• Support long-term dealer engagement satisfaction and sales growth.
• Increase deal volume by helping dealers improve activity sales performance and utilization of RTO Nationals financing options.
• Review dealer activity to identify trends gaps and opportunities for additional account support.
• Provide relationship-based coaching and guidance on RTO Nationals financial options current promotions lease submission and funding process proprietary technology systems and complimentary inventory management tools.
• Help dealers understand how to position financing options with their customers in order to support customer needs strengthen their own sales process and increase program utilization.
• Field inbound dealer calls related to the submission and funding process.
• Partner with Customer Onboarding Specialists to help resolve dealer funding issues.
• Communicate with Regional Sales Managers to ensure dealers are effectively supported.
• Document dealer interactions updates and follow-up items accurately in the appropriate systems.
• Use industry product and program knowledge to provide helpful guidance and solutions to dealers.
• Support additional duties and projects as business needs evolve.

• High school diploma or GED required; Associate degree preferred.
• 2 years of sales experience with a proven track record of competitive sales success preferred.
• 2 years of account management experience preferred.
• Experience using a consultative sales approach.
• Strong customer service communication and relationship-building skills.
• Ability to think through problems and provide solutions-based support.
• Strong attention to detail organization and follow-up skills.
• Ability to understand dealer activity sales trends and performance data.
• High level of integrity adaptability teamwork and openness to feedback.

• Base salary with monthly performance-based bonus opportunities
• Comprehensive hands-on sales training
• Paid time off company-paid holidays and one floating holiday
• Medical dental and vision insurance
• Short- and long-term disability coverage
• Employer-paid life insurance
• Health Savings Account eligibility
• Employee Assistance Program
• 401(k) retirement plan with Safe Harbor employer matching

Who is RTO National

Please visit our website for additional information! position is subject to a background check and drug screening. Only job-related convictions will be considered and will not automatically disqualify the candidates.

Required Experience:

IC